Hello
Here is the scenario
I have two users enabled for Enterprise Voice + RCC with MOC 2007 client attempting to make a video call.
When (USER A) attempts to make the Video call to (USER B) it makes a call through the mediation server and rings the Mitel handset and the Video displays “The portion of the call was not accepted”.
But USER B never received the video call request popup. If USER B was removed from Enterprise Voice USER B will receive the video call popup and the connection will be established!
So my question is can I just simply make a PC to PC video call even if the users is enabled for Enterprise Voice? Why is the MOC client using the Mediation server to make the Video Call?
Here is the trace from the Mediation Server.
Direction: Outbound
Start-Line: Using internal MediaRelay: “EDGE SERVER”
Why is the direction outbound and why is its trying to use the Edge Server for Media relay for an internal Video Call attempt?
I must have configured something incorrectly
Regards
Adrian