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Your system is trelling me my copy of Office XP belongs to a corporation. Not likely. RRS feed

  • Question

  • This is the copy of the report you people said to run and paste to this post.
    To say I'm more than a bit perturbed that I continue to see that stupid little "box" that my copy of Office XP is not genuine, and that I only have so many days til armageddon, is an understatement. That I have had this copy of Office since I first bought my HP box near 5 years ago, have run it in three different boxes as I upgraded hardware, and now this one with Win 7, and never had a problem until I loaded it on this box, (and that was because I uninstalled my new copy of Office 2007, had way too many bells & whistles), yea, I'm ticked. And it did not show as a problem until I was using it for two weeks. So, why is it your folks system is so screwed up? And what do I have to do to get you off my back? Uninstall and go back to Office 97?
    Let me know,
    Jeff Smith   


    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-CMMT8-V7JP7-97YB6
    Windows Product Key Hash: 3IIDvc8pRkiNGt11OeGwt+D4pCg=
    Windows Product ID: 00362-134-0388385-86757
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.026
    ID: {21B6CAC0-AFC1-4ED7-9B91-865CD3C46D94}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium N
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.091207-1941
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{21B6CAC0-AFC1-4ED7-9B91-865CD3C46D94}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.026</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-97YB6</PKey><PID>00362-134-0388385-86757</PID><PIDType>5</PIDType><SID>S-1-5-21-791114493-1556568850-2005632044</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7309</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V2.0</Version><SMBIOSVersion major="2" minor="6"/><Date>20090715000000.000000+000</Date></BIOS><HWID>A3BB3607018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17431</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremiumN edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: b68cc682-9531-4b6c-bb5e-202c92a59946
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00362-00172-134-038838-00-1033-7600.0000-0122010
    Installation ID: 005075159721241442203421894185459750931750973213667486
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 97YB6
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 2/28/2010 8:54:14 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 2:27:2010 05:25
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: MgAAAAIAAgABAAEAAQACAAAAAQABAAEAJJTieJ5E1j+edpIAVhcOTWQRGuxq4+LRGHk=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   7309MS  A7309200
      FACP   7309MS  A7309200
      HPET   7309MS  OEMHPET0
      MCFG   7309MS  OEMMCFG
      WDRT   7309MS  NV-WDRT
      OEMB   7309MS  A7309200

     

    Monday, March 1, 2010 5:13 AM

Answers

  • Carey,
    As I stated earlier, I purchased this with my HP years ago, have used it through a number of upgrades that i do on my own, moved it from one machine to the other as i updated hardware. never had any problems like this before. Now you people are telling me that out of the blue, this copy is "stolen"? I think i deserve a better explanation than that...

    ...And yes, I am saying your system is screwed up. Without a doubt. And yes I am saying it has the damn hologram on the disc...  

    Hello Jeffsmithathome,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    A status of "114 Blocked VLK 2" is assigned to two very specific instances of Office installations.  One is a Volume Licensing installation of Office Professional 2003 done with one specific product key, and the other is a Volume Licensing installation of Office XP Professional with Front Page done with one specific product key.  This second one is the one you have.

    Your Office XP Professional with Front Page installation was done with Volume Licensing media.  You mentioned that you have the hologrammed discs, so please take out the discs and have a close look.  Note where the wording says "not for resale" and "not for oem or retail distribution" or words to that effect.  Note also where it says "Use subject to Volume Licensing Agreement" or "Unlicensed Software--Illegal without separate license from Microsoft."  Do you have such a Volume Licensing agreement from Microsoft?  If you do not, then your use of this software is Nongenuine.

    Furthermore, your volume licensing installation was done with a specific product key that has been targeted by Microsoft as one of the most pirated product keys it has ever issued.  This product key ends in TBBBG.  You can download and run a keyfinding utility such as the Magical Jellybean keyfinder to check the product key used to install Office on your computer.

    The fact that you have been using this software so long without being notified of it being nongenuine can be explained by the fact that Office versions, up until Ofice 2010, do not have an internal antipiracy check like Vista and Windows 7 do.  Office relies on the activation process (which is bypassed in Volume Licensing installations) and on a separate, voluntary download of the Office Genuine Advantage utility and online Validation for its antipiracy measures.  If you have not seen any nongenuine software notices before now, then you must not have downloaded and installed the Office Genuine Advantage update (KB949810) until just recently.

    Individual consumers who have purchased Microsoft software separately from a computer purchase should be buying and running retail licensed software.  If the software was preinstalled on the computer by the computer manufacturer, then the software would be licensed as OEM software.  Under no circumstances should an invdividual consumer be sold Volume Licensing software---when that happens, the buyer is almost always a victim of software piracy or counterfeiting.

    Please stop using the nongenuine Microsoft Office XP software.  IMO it is preferable to use open source software than nongenuine software.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, March 2, 2010 2:00 PM

All replies

  • From your MGA Report:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft


    Your MGA Report shows Windows 7 Home Premium to be genuine.  However, the installed copy of Microsoft Office XP Professional with FrontPage is indeed non-genuine. It is a Volume License copy sold only to business enterprises for large-scale deployment.  The original owner of the Volume License has reported it as lost, stolen or misued to Microsoft and consequently that product key is no longer valid.  In order to correct this issue, uninstall the non-genuine copy of Microsoft Office XP Professional with FrontPage and then purchase a genuine copy of Microsoft Office.

    Q. So, why is it your folks system is so screwed up?

    A. Its not "screwed up". Your installed copy of Microsoft Office XP Professional is non-genuine!

    Q. And what do I have to do to get you off my back? Uninstall and go back to Office 97?

    A. Office 97 is obsolete and not compatible with Windows 7.  It is recommended that you purchase a genuine version of Office 2007 and install it.

    Also see: Is your media genuine? and Volume Licensing Media with an Edge-to-Edge Hologram


    Carey Frisch
    Monday, March 1, 2010 4:01 PM
  • Carey,
    As I stated earlier, I purchased this with my HP years ago, have used it through a number of upgrades that i do on my own, moved it from one machine to the other as i updated hardware. never had any problems like this before. Now you people are telling me that out of the blue, this copy is "stolen"? I think i deserve a better explanation than that. And there is no way I am going to pay again for a program i already own and have used for years with no problem. I will not reinstall the Office 2007 i got with Win 7, that was a waste, too damned hard to use. And yes, I am saying your system is screwed up. Without a doubt. And yes I am saying it has the damn hologram on the disc. I wouldn't have paid good money without it. I've followed all your rules, always have. And read plenty of journals and mags, so i know how and what to do. And I know Office 97 is old, but it has worked in the past when I needed it to, even on my other XP build. Maybe it's time to go back to Linux and leave this behind. At the very least, I'll use an open source Office program. I'm sure not going to spend any more then what I've already put out for this. Not all of us have bottomless wallets, or unlimited patience.  
    Tuesday, March 2, 2010 7:44 AM
  • Carey,
    As I stated earlier, I purchased this with my HP years ago, have used it through a number of upgrades that i do on my own, moved it from one machine to the other as i updated hardware. never had any problems like this before. Now you people are telling me that out of the blue, this copy is "stolen"? I think i deserve a better explanation than that...

    ...And yes, I am saying your system is screwed up. Without a doubt. And yes I am saying it has the damn hologram on the disc...  

    Hello Jeffsmithathome,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    A status of "114 Blocked VLK 2" is assigned to two very specific instances of Office installations.  One is a Volume Licensing installation of Office Professional 2003 done with one specific product key, and the other is a Volume Licensing installation of Office XP Professional with Front Page done with one specific product key.  This second one is the one you have.

    Your Office XP Professional with Front Page installation was done with Volume Licensing media.  You mentioned that you have the hologrammed discs, so please take out the discs and have a close look.  Note where the wording says "not for resale" and "not for oem or retail distribution" or words to that effect.  Note also where it says "Use subject to Volume Licensing Agreement" or "Unlicensed Software--Illegal without separate license from Microsoft."  Do you have such a Volume Licensing agreement from Microsoft?  If you do not, then your use of this software is Nongenuine.

    Furthermore, your volume licensing installation was done with a specific product key that has been targeted by Microsoft as one of the most pirated product keys it has ever issued.  This product key ends in TBBBG.  You can download and run a keyfinding utility such as the Magical Jellybean keyfinder to check the product key used to install Office on your computer.

    The fact that you have been using this software so long without being notified of it being nongenuine can be explained by the fact that Office versions, up until Ofice 2010, do not have an internal antipiracy check like Vista and Windows 7 do.  Office relies on the activation process (which is bypassed in Volume Licensing installations) and on a separate, voluntary download of the Office Genuine Advantage utility and online Validation for its antipiracy measures.  If you have not seen any nongenuine software notices before now, then you must not have downloaded and installed the Office Genuine Advantage update (KB949810) until just recently.

    Individual consumers who have purchased Microsoft software separately from a computer purchase should be buying and running retail licensed software.  If the software was preinstalled on the computer by the computer manufacturer, then the software would be licensed as OEM software.  Under no circumstances should an invdividual consumer be sold Volume Licensing software---when that happens, the buyer is almost always a victim of software piracy or counterfeiting.

    Please stop using the nongenuine Microsoft Office XP software.  IMO it is preferable to use open source software than nongenuine software.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, March 2, 2010 2:00 PM