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Windows Not Genuine warning

Question
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Today, one of my users called me regarding a validation warning popping up. It only appears on his login. Here is the MGAdiag report:
Diagnostic Report (1.9.0027.0):
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Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 55041-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {6CA826E4-BFF4-4220-92CA-51401CA98844}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_gdr.111025-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard 2007 - 100 Genuine
2007 Microsoft Office system - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_B4D0AA8B-920-80070057Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6CA826E4-BFF4-4220-92CA-51401CA98844}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>55041-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-1996671892-33742670-1311205656</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>055335U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>81ET40WW (1.16 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20100622000000.000000+000</Date></BIOS><HWID>CDBB3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-81 </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>6088888C152E58C</Val><Hash>RwEV5uIm2Ob8kLL6Bx4n6USaMM0=</Hash><Pid>89396-710-2020811-65395</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-1033-7600.0000-2022009
Installation ID: 012982773623481904385190964730819202463866353403159273
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 1/5/2012 2:45:50 PMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:4:2012 12:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAJJRo8RqQFmc4Rvp7zszKUpy/ZBtodVxdOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-81
FACP LENOVO TP-81
HPET LENOVO TP-81
BOOT LENOVO TP-81
MCFG LENOVO TP-81
SLIC LENOVO TP-81
TCPA PTL CRESTLN
DMAR INTEL CP_DALE
SSDT PmRef CpuPmCan someone point me in the right direction?
Thursday, January 5, 2012 9:25 PM
Answers
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The report is showing that Windows is licensed
License Status: Licensed
and there do not seem to be any errors. Perhaps the error was not showing at the time the MGADiag tool was run. Also, the tool does have some self-healing capabilities.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.- Proposed as answer by Darin Smith MS Friday, January 6, 2012 11:59 PM
- Marked as answer by Darin Smith MS Monday, January 9, 2012 11:34 PM
Thursday, January 5, 2012 10:24 PMAnswerer -
Please visit the Genuine Microsoft Software – Diagnostic Site and click on Validate Windows. Afterward, please restart your computer.
Carey Frisch- Proposed as answer by Darin Smith MS Friday, January 6, 2012 11:59 PM
- Marked as answer by Darin Smith MS Monday, January 9, 2012 11:34 PM
Friday, January 6, 2012 3:27 AMModerator
All replies
-
The report is showing that Windows is licensed
License Status: Licensed
and there do not seem to be any errors. Perhaps the error was not showing at the time the MGADiag tool was run. Also, the tool does have some self-healing capabilities.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.- Proposed as answer by Darin Smith MS Friday, January 6, 2012 11:59 PM
- Marked as answer by Darin Smith MS Monday, January 9, 2012 11:34 PM
Thursday, January 5, 2012 10:24 PMAnswerer -
Please visit the Genuine Microsoft Software – Diagnostic Site and click on Validate Windows. Afterward, please restart your computer.
Carey Frisch- Proposed as answer by Darin Smith MS Friday, January 6, 2012 11:59 PM
- Marked as answer by Darin Smith MS Monday, January 9, 2012 11:34 PM
Friday, January 6, 2012 3:27 AMModerator