What type of DVD's required for Backup RRS feed

  • Question

  • I have been trying to do a backup, and OneCare will not recognize my blank DVD's.  The tray keeps ejecting and asking for a blank CD when I try it.  I tried 3 different DVD's now, and all 3 were rejected by OneCare.  They are Memorex DVD-R 16X, and are recognized as blank by Windows XP upon insertion, and also by Roxio CD/DVD Creator 8.

    Friday, July 27, 2007 8:21 PM


All replies

  • If you have Drag-To -Disc active in your system tray, try closing the program, then see if One Care can use the DVD.

    Friday, July 27, 2007 10:38 PM

    I am not using drag to disk at all.  I bought some new DVD's (Maxell DVD-R), and still have the same problem.  I have no other DVD software running.
    Saturday, July 28, 2007 4:59 AM
  • I recommend reaching out for support - http://help.live.com/help.aspx?project=onecarev2 - use the Get More Help in the lower right corner.


    Sunday, July 29, 2007 3:21 AM

    Will do, thanks!
    Monday, July 30, 2007 8:12 PM
  • Please do report back if they find a solution for you and we'll update the answer here.



    Tuesday, July 31, 2007 1:23 AM