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WLOC "Not Responding" RRS feed

  • Question

  • WLOC status is green (status:good) but if I click on it to open WLOC i consistently now get the dreaded "Not Responding" message. 

    What has happened?

     

    Thanks!

    Sunday, December 9, 2007 4:06 AM

Answers

  • I ended up calling support.

    The program size of MLOC was only 15.9 MB.  It should have been around 149 MB so somthing had corrupted it.

    I then downloaded the tool "Completely Remove One Care"

    I then went back to the main page and downloaded the 90 day free trial and reactivated my current subscription.

    That worked for me!

     

    I suggest you call support instead of chat since they will stay on the phone during the reboots.

    I didn't have a validation key handy but the support person was able to confirm my subscription just by using my phone number.

    Sunday, December 9, 2007 2:35 PM