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Invalid Office Professional 2007 RRS feed

  • Question

  • I bought a genuine, sealed and unopened, microsoft office professional 2007. COA, product key, packaging, etc, all seem to be in order, but i am now obviously invalid like everybody else here. I bought it from an Ebay seller. This is also the second computer I have installed it on. Could that be the problem? However the first one was returned under warrenty and i no longer have it. I think the diagnostic you want is as follows.....

    Diagnostic Report (1.9.0006.1):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Validation Code: 0

    Online Validation Code: 0x0

    Cached Validation Code: 0x0

    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q

    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=

    Windows Product ID: 89578-OEM-7332157-00061

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6001.2.00010300.1.0.003

    ID: {0DE0CDCD-3D85-4A97-911D-07EC50A12240}(1)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.9.9.1

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6001.vistasp1_gdr.080917-1612

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: 6.0.6002.16398

     

    WGA Notifications Data-->

    Cached Result: N/A, hr = 0x80004005

    File Exists: No

    Version: 1.7.105.35

    WgaTray.exe Signed By: Microsoft

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: 108

    Version: 1.7.105.35

    WGATray.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 108 Invalid VLK

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    OGA Version: Registered, 1.7.105.35

    Signed By: Microsoft

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{0DE0CDCD-3D85-4A97-911D-07EC50A12240}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-807290320-1137912553-2529873826</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>FT961AA-ABG a6740a</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.20</Version><SMBIOSVersion major="2" minor="5"/><Date>20081024000000.000000+000</Date></BIOS><HWID>B4333507018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="WgaTray.exe" Version="1.7.105.35"/><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>891CA567A2CDD86</Val><Hash>iRuHauITlMfsV8P80iM7SEptAcs=</Hash><Pid>89409-707-9939282-65549</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.0.6001.18000

    Name: Windows(TM) Vista, HomePremium edition

    Description: Windows Operating System - Vista, OEM_SLP channel

    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 89578-00146-321-500061-02-3081-6001.0000-0202009

    Installation ID: 004960958615963875018886183134978120347796115424792433

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

    Partial Product Key: WQD8Q

    License Status: Licensed

     

    HWID Data-->

    HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEAJJQ6fmRJNtUC4uzFxnQAZaBL8vQwigrGrFZGyg==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    HPQOEM                             SLIC-CPC

      FACP                                   HPQOEM                             SLIC-CPC

      HPET                                    HPQOEM                             SLIC-CPC

      MCFG                                 HPQOEM                             SLIC-CPC

      SLIC                                      HPQOEM                             SLIC-CPC

      SSDT                                    HPQOEM                             SLIC-CPC

     

     

     

    It says "108 ínvalid VLK". I have looked at other threads. Am I to understand that i am now expected to go and buy Office again !? 

    Sunday, March 15, 2009 6:57 AM

Answers

  • Hi TasmaniaShop,

    Unfortunately, the installation of Office 2007 Pro Plus on your computer is nongenuine.  Please refer to this snippet of the report:

    OGA Data-->

    Office Status: 108 Invalid VLK

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    OGA Version: Registered, 1.7.105.35

    Signed By: Microsoft

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3



    Here is a breakdown of the results.

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    Office Professional Plus 2007 is a Volume Licensing edition of Office 2007 not authorized for sale to individuals, and it was installed with a Volume Licensing Key that was generated by a pirating program known as a "key generator" or keygen for short.  In other words, the Volume Licensing Product Key used to install this copy of Office was made up by a pirating program that generates Product Keys that can unlock software; this Product Key was never an official, valid Product Key issued by Microsoft.

    Office 2007 Pro Plus http://office.microsoft.com/en-us/suites/FX101674101033.aspx is a superset of Office Pro 2007 tailored to corporate environments and has two programs that Pro does not, Communicator 2007 and InfoPath 2007.  Because of its corporate orientation Pro Plus leaves out Business Contact Manager.  In the US and UK it also leaves out Accounting Express; in other markets, Accounting Express is not part of either suite.  Office 2007 Pro Plus is only available thru Volume Licenses and is not sold at retail or in the retail packaging that you have:  http://office.microsoft.com/en-us/suites/FX101754511033.aspx

    You can confirm this by checking to see if you have Communicator 2007 and InfoPath 2007 installed.  (Or if not presently installed, were they on the list of programs available to be installed during Setup.)  And of course your box label would say "Outlook with Business Contact Manager" but there is no BCM available to be installed with Pro Plus.  That confirms that regardless of what the labels on the box and CD say, the CDs provided really have the "bits" for Pro Plus.

    Speaking of your CD, have a very close look at it and see if the hologram is actually embedded within the plastic of the CD, or is it a very thin label affixed to the top surface of the CD.  If a label, that would be yet another indicator of a counterfeit.  However, even CDs with holograms that are embedded can still be counterfeit, because there were reports that the plants that were making the real CDs during regular working hours were also making counterfeits after hours!  http://www.microsoft.com/presspass/press/2007/jul07/07-24CounterfeitingSyndicatePR.mspx  and http://www.chinalawandpractice.com/Article/1690154/Channel/9938/LARGEST-ANTI-COUNTERFEITING-RAID-EVER-TARGETS-FAKE-MICROSOFT-PRODUCTS.html


    IMO your first course of action should be to contact the seller of Office 2007 and inform them that you will be returning your software for a full refund because it is pirated software.  (Hopefully you paid with PayPal or a Credit Card.)  As an individual consumer, the seller should never have sold you a Volume Licensing edition of Office, and certainly should not have sold you any software with pirated "keygen" Product Keys.  DO NOT settle for getting another Product Key for Office that might work for a while---your seller has already cheated you once, and with people (unlike stocks!!!) past performance is a very good indicator of future performance.

    Once you have received your refund, please purchase your Office software from a name-brand, reputable local or online store.  Sadly, a huge percentage of Microsoft software sold at "auctions sites" is counterfeit.

    An alternate course of action is to submit a piracy report to Microsoft and send them your materials (the CDs, the packaging, etc).  If the materials are deemed to be "high quality," you may qualify for free replacements from Microsoft under the Genuine Office Complimentary Offer.  Please see the info at the FAQ:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EEPAC

    By the way, your situation is very similar to two other recent posters':

    http://social.microsoft.com/Forums/en-US/genuineoffice/thread/155acfc6-ad16-4b78-8a46-33df357a642d

    and

    http://social.microsoft.com/Forums/en-US/genuineoffice/thread/022f5f8f-6ae5-4da5-883e-229156a5bc4f

    Good Luck!


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Monday, March 16, 2009 5:37 PM
    Monday, March 16, 2009 2:40 PM
  • Morning TasmaniaShop,


    Thank you for visiting the Office Genuine Advantage (OGA) program forum. Have you contacted EBay and/or PayPal regarding this problem? Where Paypal is an Ebay company, both websites are separate. Both websites will want to be contacted regarding your transaction to work with you. Where we are not aware of their exact process, we do recommend you looking into Paypal’s Resolution Center if you used Paypal to pay for your transaction.  Next, please fill out a Piracy Report located here:

    http://www.microsoft.com/piracy/reporting/default.aspx



    Thank you,


    Stephen


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Monday, March 16, 2009 5:39 PM
    Monday, March 16, 2009 5:38 PM

All replies

  • Hi TasmaniaShop,

    Unfortunately, the installation of Office 2007 Pro Plus on your computer is nongenuine.  Please refer to this snippet of the report:

    OGA Data-->

    Office Status: 108 Invalid VLK

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    OGA Version: Registered, 1.7.105.35

    Signed By: Microsoft

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3



    Here is a breakdown of the results.

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    Office Professional Plus 2007 is a Volume Licensing edition of Office 2007 not authorized for sale to individuals, and it was installed with a Volume Licensing Key that was generated by a pirating program known as a "key generator" or keygen for short.  In other words, the Volume Licensing Product Key used to install this copy of Office was made up by a pirating program that generates Product Keys that can unlock software; this Product Key was never an official, valid Product Key issued by Microsoft.

    Office 2007 Pro Plus http://office.microsoft.com/en-us/suites/FX101674101033.aspx is a superset of Office Pro 2007 tailored to corporate environments and has two programs that Pro does not, Communicator 2007 and InfoPath 2007.  Because of its corporate orientation Pro Plus leaves out Business Contact Manager.  In the US and UK it also leaves out Accounting Express; in other markets, Accounting Express is not part of either suite.  Office 2007 Pro Plus is only available thru Volume Licenses and is not sold at retail or in the retail packaging that you have:  http://office.microsoft.com/en-us/suites/FX101754511033.aspx

    You can confirm this by checking to see if you have Communicator 2007 and InfoPath 2007 installed.  (Or if not presently installed, were they on the list of programs available to be installed during Setup.)  And of course your box label would say "Outlook with Business Contact Manager" but there is no BCM available to be installed with Pro Plus.  That confirms that regardless of what the labels on the box and CD say, the CDs provided really have the "bits" for Pro Plus.

    Speaking of your CD, have a very close look at it and see if the hologram is actually embedded within the plastic of the CD, or is it a very thin label affixed to the top surface of the CD.  If a label, that would be yet another indicator of a counterfeit.  However, even CDs with holograms that are embedded can still be counterfeit, because there were reports that the plants that were making the real CDs during regular working hours were also making counterfeits after hours!  http://www.microsoft.com/presspass/press/2007/jul07/07-24CounterfeitingSyndicatePR.mspx  and http://www.chinalawandpractice.com/Article/1690154/Channel/9938/LARGEST-ANTI-COUNTERFEITING-RAID-EVER-TARGETS-FAKE-MICROSOFT-PRODUCTS.html


    IMO your first course of action should be to contact the seller of Office 2007 and inform them that you will be returning your software for a full refund because it is pirated software.  (Hopefully you paid with PayPal or a Credit Card.)  As an individual consumer, the seller should never have sold you a Volume Licensing edition of Office, and certainly should not have sold you any software with pirated "keygen" Product Keys.  DO NOT settle for getting another Product Key for Office that might work for a while---your seller has already cheated you once, and with people (unlike stocks!!!) past performance is a very good indicator of future performance.

    Once you have received your refund, please purchase your Office software from a name-brand, reputable local or online store.  Sadly, a huge percentage of Microsoft software sold at "auctions sites" is counterfeit.

    An alternate course of action is to submit a piracy report to Microsoft and send them your materials (the CDs, the packaging, etc).  If the materials are deemed to be "high quality," you may qualify for free replacements from Microsoft under the Genuine Office Complimentary Offer.  Please see the info at the FAQ:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EEPAC

    By the way, your situation is very similar to two other recent posters':

    http://social.microsoft.com/Forums/en-US/genuineoffice/thread/155acfc6-ad16-4b78-8a46-33df357a642d

    and

    http://social.microsoft.com/Forums/en-US/genuineoffice/thread/022f5f8f-6ae5-4da5-883e-229156a5bc4f

    Good Luck!


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Stephen Holm Monday, March 16, 2009 5:37 PM
    Monday, March 16, 2009 2:40 PM
  • Morning TasmaniaShop,


    Thank you for visiting the Office Genuine Advantage (OGA) program forum. Have you contacted EBay and/or PayPal regarding this problem? Where Paypal is an Ebay company, both websites are separate. Both websites will want to be contacted regarding your transaction to work with you. Where we are not aware of their exact process, we do recommend you looking into Paypal’s Resolution Center if you used Paypal to pay for your transaction.  Next, please fill out a Piracy Report located here:

    http://www.microsoft.com/piracy/reporting/default.aspx



    Thank you,


    Stephen


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Monday, March 16, 2009 5:39 PM
    Monday, March 16, 2009 5:38 PM