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Re-Install Vista Home Basic on Compaq Laptop C571NR RRS feed

  • Question

  • I bought my son a new, sealed in box, Compaq C571NR laptop. It came pre-installed and activated with Vista Home Basic. The hard drive crashed so I bought another hard drive. I went back through all the materials that came with the laptop and there is no Vista installation disk.

    Questions:

    1) How can I get the Vista installation software for this laptop?
    2) How do I handle activation?
    3) Why in the world would Compaq ship a computer pre-loaded with Vista but not include the Vista installation disk in case of the need to re-install?

    Any help is appreciated.

    Doug
    Thursday, September 4, 2008 12:56 PM

Answers