Remove From My Forums

Failed - Computer time and date correct [0x80080210]

Question
5

Sign in to vote

I can't validate my geniune XP, it tells me my date and time are incorrect. I doulbe checked all the time and date settings and it still fails out. Even if I go here: http://www.microsoft.com/genuine/diag/ it fails out for the Computer time and date correct part.

This is the error I get also: 0x80080210

What else can I do to fix this issue, I need my Windows activated.

Thanks...

Sunday, December 24, 2006 2:27 AM

Answers

0

Sign in to vote

I would suggest setting the time/date correctly as per www.microsoft.com/genuine/diag

Sunday, January 7, 2007 2:52 AM
0

Sign in to vote

I updated the time and date settings through the Date and Time Properties "Update Now" feature. I selected time.windows.com for the site. The update completed successfully, however I still cannot get the WGA dialogue box to leave my system tray. When I follow the link for it, it leads me to a page telling me to update my Date and Time.

Any other suggestions?

Friday, July 6, 2007 3:26 AM
0

Sign in to vote

Goatsworth,

Please follow these steps for assistance:

Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA). If you have one, tell us about the COA. Tell us:

1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

2. Does it read "OEM Software" or "OEM Product" in black lettering?

3. Or, does it have the computer manufacturer's name in black lettering?

4. DO NOT post the Product Key.

Not sure what to look for? See this page for reference: http://www.microsoft.com/resources/howtotell/en/coa.mspx

Friday, July 6, 2007 5:45 PM
0

Sign in to vote

I am also having the same problem with a dell inspiron, with a COA marked OEM software

Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Clock sync error
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****-84MFF-K2RRP-G9QF3
Windows Product Key Hash: qsE6FwXToVStI3KFWaBMszPHvog=
Windows Product ID: 76477-OEM-2175321-27885
Windows Product ID Type: 3
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {F357F364-E77B-434F-80E1-BB2DD45FAA46}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_63BB5E84-872-80004005_BB5C1257-53-80004005_BB5C1257-58-80040207_78155E4D-223-80040207
Resolution Status: N/A

Notifications Data-->
Cached Result: 10
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-470-80070002

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F357F364-E77B-434F-80E1-BB2DD45FAA46}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G9QF3</PKey><PID>76477-OEM-2175321-27885</PID><PIDType>3</PIDType><SID>S-1-5-21-1343024091-1078145449-854245398</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 4000 </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A22</Version><SMBIOSVersion major="2" minor="3"/><Date>20010412000000.000000+000</Date></BIOS><HWID>81463607018400C6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>

Tuesday, July 10, 2007 2:50 AM
0

Sign in to vote

Keyrun:

You can test your time and date settings against our servers here at www.microsoft.com/genuine/diag.

-phil

Monday, July 23, 2007 6:39 PM
0

Sign in to vote

Hello Arthur,

Please try the below steps for resolving your computer and time sync problem. Please re-post should you have any further problems.

Please go to www.microsoft.com/genuine/diag

1) Click 'Start Diagnostics'
2) You should see 'Fail' next to 'Computer Time and Date correct'
3) Click 'Resolve Now'
The tool will either:
4a) Correct the issue itself.
or
4b) Provide directions to help you fix the issue.

Thank you and have a great day.

Stephen Holm, MS

WGA Forum Manager

Wednesday, September 12, 2007 5:07 PM

All replies

6

Sign in to vote
Anyone? I'm still seeing this issue... Blocking me from updating my Windows.
- Unmarked as answer by Darin Smith MS Thursday, March 22, 2012 6:40 PM
Saturday, January 6, 2007 9:23 PM
0

Sign in to vote

I would suggest setting the time/date correctly as per www.microsoft.com/genuine/diag

Sunday, January 7, 2007 2:52 AM
0

Sign in to vote

I updated the time and date settings through the Date and Time Properties "Update Now" feature. I selected time.windows.com for the site. The update completed successfully, however I still cannot get the WGA dialogue box to leave my system tray. When I follow the link for it, it leads me to a page telling me to update my Date and Time.

Any other suggestions?

Friday, July 6, 2007 3:26 AM
0

Sign in to vote

Goatsworth,

Please follow these steps for assistance:

Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA). If you have one, tell us about the COA. Tell us:

1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

2. Does it read "OEM Software" or "OEM Product" in black lettering?

3. Or, does it have the computer manufacturer's name in black lettering?

4. DO NOT post the Product Key.

Not sure what to look for? See this page for reference: http://www.microsoft.com/resources/howtotell/en/coa.mspx

Friday, July 6, 2007 5:45 PM
0

Sign in to vote

I am also having the same problem with a dell inspiron, with a COA marked OEM software

Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Clock sync error
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****-84MFF-K2RRP-G9QF3
Windows Product Key Hash: qsE6FwXToVStI3KFWaBMszPHvog=
Windows Product ID: 76477-OEM-2175321-27885
Windows Product ID Type: 3
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {F357F364-E77B-434F-80E1-BB2DD45FAA46}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_63BB5E84-872-80004005_BB5C1257-53-80004005_BB5C1257-58-80040207_78155E4D-223-80040207
Resolution Status: N/A

Notifications Data-->
Cached Result: 10
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-470-80070002

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F357F364-E77B-434F-80E1-BB2DD45FAA46}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G9QF3</PKey><PID>76477-OEM-2175321-27885</PID><PIDType>3</PIDType><SID>S-1-5-21-1343024091-1078145449-854245398</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 4000 </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A22</Version><SMBIOSVersion major="2" minor="3"/><Date>20010412000000.000000+000</Date></BIOS><HWID>81463607018400C6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>

Tuesday, July 10, 2007 2:50 AM
0

Sign in to vote

Rogers-online,

Please double ckeck that you have selected the correct time zone.

Tuesday, July 10, 2007 3:03 PM
0

Sign in to vote

I'm getting the same problem. The time, date and timezone are correct, but I am still unable to use the update service.

I used the diagnostic tool posted earlier and it just tells me what Microsoft Update tells me, "clock sync error".

Saturday, July 21, 2007 3:07 PM
0

Sign in to vote

Keyrun,

Please follow these steps for assistance:

Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA). If you have one, tell us about the COA. Tell us:

1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

2. Does it read "OEM Software" or "OEM Product" in black lettering?

3. Or, does it have the computer manufacturer's name in black lettering?

4. DO NOT post the Product Key.

Not sure what to look for? See this page for reference: http://www.microsoft.com/resources/howtotell/en/coa.mspx

Monday, July 23, 2007 2:23 PM
0

Sign in to vote

Keyrun:

You can test your time and date settings against our servers here at www.microsoft.com/genuine/diag.

-phil

Monday, July 23, 2007 6:39 PM
0

Sign in to vote

I have the same issue.. Running XP Product Box.

Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Clock sync error
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****-VKJV4-FGC49-B9DKY
Windows Product Key Hash: GUI/ZO+WAQHWdAUt49fpEozy9+M=
Windows Product ID: 55274-006-1398043-22396
Windows Product ID Type: 5
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {7DF4CC19-9D6D-4AB4-AE36-776686F8989D}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_63BB5E84-872-80004005_E2AD56EA-89-b010_E2AD56EA-90-0_BB5C1257-53-80004005_BB5C1257-58-80040207_78155E4D-223-80040207
Resolution Status: N/A

Notifications Data-->
Cached Result: 10
File Exists: Yes
Version: 1.7.18.1
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Data-->
Office Status: 110 Time Out of Sync
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-171-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: D:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7DF4CC19-9D6D-4AB4-AE36-776686F8989D}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9DKY</PKey><PID>55274-006-1398043-22396</PID><PIDType>5</PIDType><SID>S-1-5-21-1454471165-789336058-839522115</SID><SYSTEM><Manufacturer>AWARD_</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20051008000000.000000+000</Date></BIOS><HWID>F90C316F0184BC6D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. South America Standard Time(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>110</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>110</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65692</Pid><PidType>14</PidType></Product><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>110</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89403-707-4159871-63782</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>110</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63251</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>

-art

Wednesday, September 12, 2007 11:04 AM
0

Sign in to vote

Hello Arthur,

Please try the below steps for resolving your computer and time sync problem. Please re-post should you have any further problems.

Please go to www.microsoft.com/genuine/diag

1) Click 'Start Diagnostics'
2) You should see 'Fail' next to 'Computer Time and Date correct'
3) Click 'Resolve Now'
The tool will either:
4a) Correct the issue itself.
or
4b) Provide directions to help you fix the issue.

Thank you and have a great day.

Stephen Holm, MS

WGA Forum Manager

Wednesday, September 12, 2007 5:07 PM
0

Sign in to vote

Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Clock sync error
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****-7PJ3T-YDXJQ-237H3
Windows Product Key Hash: zqpEwuSBSrvNfKx9XbDkwVDQB9Q=
Windows Product ID: 76487-OEM-2213472-76293
Windows Product ID Type: 3
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {098FF0C7-EE2D-4FD2-B4EE-EAF5413D282B}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Registered, 1.7.59.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_63BB5E84-872-80004005_E2AD56EA-89-b010_E2AD56EA-90-0_BB5C1257-53-80004005_BB5C1257-58-80040207_78155E4D-223-80040207
Resolution Status: N/A

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-470-80070002

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: D:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{098FF0C7-EE2D-4FD2-B4EE-EAF5413D282B}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-237H3</PKey><PID>76487-OEM-2213472-76293</PID><PIDType>3</PIDType><SID>S-1-5-21-2025429265-1284227242-725345543</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-E ACPI BIOS Revision 1013</Version><SMBIOSVersion major="2" minor="3"/><Date>20060407000000.000000+000</Date></BIOS><HWID>5F8E375701844066</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>

Need to get this fixed.... Please help.

Sunday, October 7, 2007 3:48 AM
0

Sign in to vote

Please re-run the diag tool and this should resolve your problem if not please post back.

Thank you,

STephen HOlm, MS

Tuesday, October 9, 2007 1:39 AM
0

Sign in to vote

I have just formated and reloaded windows and get this error also.how can I get this fixed????

Is there a answer that we all can get to correct this????

thanks

Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Clock sync error
Validation Code: 10
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-9BK7B-RC7WR-B29T3
Windows Product Key Hash: RuHfPnMVsDqrg0+5Jx4L/ItvrI4=
Windows Product ID: 76487-OEM-2249137-98521
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {318967CD-CAF2-4EED-A091-48531479095C}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_63BB5E84-896-80004005_E2AD56EA-101-b010_E2AD56EA-102-0_BB5C1257-54-80004005_BB5C1257-59-80040207_78155E4D-290-80040207
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-171-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{318967CD-CAF2-4EED-A091-48531479095C}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B29T3</PKey><PID>76487-OEM-2249137-98521</PID><PIDType>3</PIDType><SID>S-1-5-21-1606980848-527237240-682003330</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7388</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.2</Version><SMBIOSVersion major="2" minor="5"/><Date>20071224000000.000000+000</Date></BIOS><HWID>4A5B3EEF01842072</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Saturday, April 19, 2008 2:31 AM
0

Sign in to vote

i think i get the same problem now and want to fix it also

Monday, December 13, 2010 2:52 PM
0

Sign in to vote

i think i get the same problem now and want to fix it also

To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.

Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post, along with your question.

Thank you!
Carey Frisch

Monday, December 13, 2010 4:22 PM

Moderator
0

Sign in to vote

I to have this problem, I know it's an old thred but I can't work out what to do, I ran the diagnostics tool and got this:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Clock sync error
Validation Code: 10
Cached Validation Code: N/A
Windows Product Key: *****-*****-J4WJY-9Y2X4-4K68T
Windows Product Key Hash: jwAgpcC7tgRVjjIQ/XsvD/oo9P4=
Windows Product ID: 76487-OEM-2216476-03374
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {99EE0E91-D5C6-4414-964E-EFB32F4CE4E5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: 10
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{99EE0E91-D5C6-4414-964E-EFB32F4CE4E5}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4K68T</PKey><PID>76487-OEM-2216476-03374</PID><PIDType>3</PIDType><SID>S-1-5-21-507921405-1177238915-1606980848</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Precision WorkStation 340 </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20020727000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>0EEA3DD70184C062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 8000:Dell Inc|8000:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

OEM Activation 2.0 Data-->
N/A

I don't know how to resolve the date and time issue? Thanks in advance.

Wednesday, March 21, 2012 9:17 PM
0

Sign in to vote

"rande100" wrote in message news:4bd37560-f7a8-4849-87b0-0e7bdd0c74c6...

I to have this problem, I know it's an old thred but I can't work out what to do, I ran the diagnostics tool and got this:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Clock sync error
Validation Code: 10
Cached Validation Code: N/A
Windows Product Key: *****-*****-J4WJY-9Y2X4-4K68T
Windows Product Key Hash: jwAgpcC7tgRVjjIQ/XsvD/oo9P4=
Windows Product ID: 76487-OEM-2216476-03374
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro

Please use the Ask A Question button at top right of the page - and repost your report in your NEW thread.

Having said that, the solution is to check the Region, Date and Time settings (in that order).

right-click on the tie display at bottom right of your screen, and select Adjust Date and time

In the Region settings, check that you are in the same place that the computer thinks you are, then adjust the time to the approximately correct one. The use the Internet Time option to update the time.

Then visit www.microsoft.com/genuine/validate it should pass.

If not, post another MGADiag report in your new thread.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Wednesday, March 21, 2012 10:15 PM

Moderator
0

Sign in to vote
Please do not resurrect old threads (this thread was created in 2006).

If the post(s) in this thread that have been marked as the Answer, do not resolve your problem, than please create your own thread.

<Thread Locked>

Thank you,

Darin MS
- Edited by Darin Smith MS Thursday, March 22, 2012 6:40 PM
Thursday, March 22, 2012 6:40 PM

Answered by:

Failed - Computer time and date correct [0x80080210]

Question

Answers

All replies