Hello
In this case, try to follw the follwing steps:
1.) First try to run the scan using the AVG antivirus, if it detects remove the viruses.
2). Try to log on to www.ewido.net and run the spyware scanning. This is one of the most powerful spyware removal website. On this website just click on "scan now" and allow to install the Active X.
3). If these steps does not resolve the issue. Try to click on start --> run--> type in sfc /scannow click ok.
If this command ask for windows XP disk plz enter the same disk which you have used to install the operating system on the computer. restart the computer. If the issue persists then follow the following steps.
4). Try to perform the system restore to the same date when your computer was doing fine.
5). Try to perform the repair installation , use this link: http://www.windowsxpprofessional.windowsreinstall.com/installxpcdrepair/indexfullpage.htm for the steps of repair installtion.
6). I am sure this will resolve the issue.
Good luck, if still issue persists reply back.
Regards
Himanshu Dogra
MCSE
