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My client cannot email hotmail.com or live.com - NO ERROR GIVEN

    Question

  • I am trying to send emails from ascensorsbaro.com to hotmail.com and live.com accounts. The email is not given to the customer and no error is given back. The email simply do not appear in the user's inbox, not in spam folders neither.

    If I send an email from my live.com account and then reply it from the ascensorsbaro.com account the email reply gets into live.com email inbox, so the problem is not in configuration but ascensorsbaro.com is somehow being banned.

    I don't find any place in microsoft websites to check or ask for removal of this domain (IP?) from the blacklist. My server uses IPv6 to send. I do have diferent domain names in the server that use the same IP and all of them have similar SPF registers in DNS.

    Can anybody help me? I ran out of options.

    Friday, January 12, 2018 10:58 AM