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non genuine vista message on screen RRS feed

  • Question

  • My computer screen says that my vista is not genuine. I have ran MGADiag.Exe which told me both my windows and office are genuine. How can I resolve this?

    Thank you.

    Saturday, March 19, 2011 5:16 PM

Answers

  • In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.
    • Marked as answer by Darin Smith MS Thursday, March 24, 2011 10:34 PM
    Sunday, March 20, 2011 12:02 AM

All replies

  • In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.
    • Marked as answer by Darin Smith MS Thursday, March 24, 2011 10:34 PM
    Sunday, March 20, 2011 12:02 AM
  • No reply form the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, March 24, 2011 10:34 PM