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Instalation Error [80072F8F] RRS feed

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    Recently I attempted to install Live Mesh on my Home desktop, running Windows XP.

    I encountered the error code [80072F8F] which said "Content decoding has failed."
    I tried redownloading the file, but this made no difference. Does anyone have any idea how to fix this problem?

    Any help on this matter would be greatly appreciated,

    Andrew Day
    Wednesday, November 5, 2008 10:54 PM

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    Hi Andrew,

    In order to determine what is happening here, we'd like to take a look at your Servicing log.  Please see the Announcement at the top of the forums on collecting logs and submitting bugs for instructions on finding the Servicing log - though you can just send the log to lmprev@microsoft.com (you don't need to open a bug in Connect).

    Thanks,

    Ben.
    Thursday, November 6, 2008 8:40 PM

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    Hi Andrew,

    In order to determine what is happening here, we'd like to take a look at your Servicing log.  Please see the Announcement at the top of the forums on collecting logs and submitting bugs for instructions on finding the Servicing log - though you can just send the log to lmprev@microsoft.com (you don't need to open a bug in Connect).

    Thanks,

    Ben.
    Thursday, November 6, 2008 8:40 PM
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    I have the same problem:

    "Live Mesh service is unavailable. Please retry your instalation later. The server returned an invalid or unrecognized response."
    [Error: 80072F78]

    I have Windows XP SP3, and haven't LiveMeshLogs...

    Saludos,
    Patricia Cueva
    • Edited by patriciacueva Thursday, September 3, 2009 3:06 PM add content
    Thursday, September 3, 2009 3:02 PM
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    Hello, Patricia. Have you seen this post? http://social.microsoft.com/Forums/en-US/LiveMesh/thread/1335008b-4f69-44d5-8544-2dc25771295e

    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Thursday, September 3, 2009 3:30 PM
    Moderator
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    Stephen,

    I download: http://download.windowsupdate.com/windowsupdate/redist/standalone/7.2.6001.788/windowsupdateagent30-x86.exe, and install but the installer show me: "Install is not need since Windows Update Agent is already installed."

    I can't install Live Mesh.

    Saludos,
    Patricia Cueva
    Thursday, September 3, 2009 9:50 PM
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    The best I can suggest at this point, Patricia, if the WU agent is up to date, is for you to submit a bug report.
     

    How to Submit Bugs and Live Mesh Logs

    The instructions include how to get the servicing log for a failed installation.
    -steve

    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Friday, September 4, 2009 2:26 PM
    Moderator