Answered by:
Suddenly not valid

Question
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Suddenly not valid a few weeks ago. However, I went to the website to validate it and it tells me it is genuine. I also used the telephone activation and it also says it is genuine, but the warning message still shows up. I used the product key on my computer to activate it using slui.exe and it tells me I am genuine as well, but the message still keeps popping up. The property window in my computer also says it is genuine. I also do not use any registry cleaning software as well, and have a CoA on the back of my computer. I also went to the http://www.microsoft.com/genuine and it says my computer is genuine. I can also run Windows update, it's just the pop-up that has been annoying. I also installed the WAT update.
The MGAdiag information is here. Parts of it is Chinese but I think it's easy to infer what they mean. I personally think it is because of corrupt files but I don't have the means to re-install windows because it is factory installed and I do not have the disk or anything.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-R8M8R-XHWWR-RRTWY
Windows Product Key Hash: Ku76p83OW9YoHZR+SlEsV4woGdM=
Windows Product ID: 00359-OEM-9816515-34242
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {780D975D-74A1-4ADE-ABBB-0F722713B398}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{780D975D-74A1-4ADE-ABBB-0F722713B398}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RRTWY</PKey><PID>00359-OEM-9816515-34242</PID><PIDType>8</PIDType><SID>S-1-5-21-1742284054-3237787817-3360435943</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K53SV</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K53SV.300</Version><SMBIOSVersion major="2" minor="7"/><Date>20110518000000.000000+000</Date></BIOS><HWID>B2A23007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0404</SystemLCID><TimeZone>太平洋標準時間 (墨西哥)(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>900A69EF54B6D86</Val><Hash>CAwivVv8J/4/ooiU5ft7cR3fnOw=</Hash><Pid>89388-707-8518193-65284</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
軟體授權服務版本: 6.1.7601.17514
名稱: Windows(R) 7, HomePremium edition
描述: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
啟用識別碼: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
應用程式識別碼: 55c92734-d682-4d71-983e-d6ec3f16059f
延伸的 PID: 00359-00196-165-134242-02-1033-7601.0000-0982012
安裝識別碼: 109131084823204444220856564343656071828696539284062391
處理器憑證 URL: http://go.microsoft.com/fwlink/?LinkID=88338
電腦憑證 URL: http://go.microsoft.com/fwlink/?LinkID=88339
使用憑證 URL: http://go.microsoft.com/fwlink/?LinkID=88341
產品金鑰憑證 URL: http://go.microsoft.com/fwlink/?LinkID=88340
部分產品金鑰: RRTWY
授權狀態: 已取得授權
剩餘的 Windows 重設授權狀態計數: 2
信任時間: 4/7/2012 8:59:06 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:7:2012 09:53
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAIAAAABAAAABAABAAEAona2kdIpdxa2wOYKnL9Kdow3GqBSpw5wVC4ucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC _ASUS_ NoteBook
FACP _ASUS_ NoteBook
HPET _ASUS_ NoteBook
MCFG _ASUS_ NoteBook
ECDT _ASUS_ NoteBook
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SLIC _ASUS_ Notebook
SSDT PmRef Cpu0Ist
- Edited by aal780555 Saturday, April 7, 2012 5:51 PM
Saturday, April 7, 2012 5:12 PM
Answers
-
As far as I am aware, ASUS do not provide PC_Cillin pre-installed - it's usually Norton.
There is a good chance that you have a conflict somewhere - I would suggest running the Norton Removal Tool to remove any traces of Norton, and also MCPR to remove traces of McAfee (just in case)
You may need to re-install PC-Cillin afterwards, and/or reset a number of other things.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Darin Smith MS Monday, April 9, 2012 6:46 PM
- Marked as answer by Darin Smith MS Wednesday, April 11, 2012 11:52 PM
Saturday, April 7, 2012 7:59 PMModerator
All replies
-
"aal780555" wrote in message news:7c257204-1484-41be-880d-db0880acc0a8...
Suddenly not valid a few weeks ago. However, I went to the website to validate it and it tells me it is genuine. I also used the telephone activation and it also says it is genuine, but the warning message still shows up. I used the product key on my computer to activate it using slui.exe and it tells me I am genuine as well, but the message still keeps popping up. The property window in my computer also says it is genuine. I also do not use any registry cleaning software as well, and have a CoA on the back of my computer. I also went to the http://www.microsoft.com/genuine and it says my computer is genuine. I can also run Windows update, it's just the pop-up that has been annoying. I also installed the WAT update.
The MGAdiag information is here. Parts of it is Chinese but I think it's easy to infer what they mean. I personally think it is because of corrupt files but I don't have the means to re-install windows because it is factory installed and I do not have the disk or anything.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-R8M8R-XHWWR-RRTWY
Windows Product Key Hash: Ku76p83OW9YoHZR+SlEsV4woGdM=
Windows Product ID: 00359-OEM-9816515-34242
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
Other data-->
SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K53SV</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K53SV.300</Version><SMBIOSVersion major="2" minor="7"/><Date>20110518000000.000000+000</Date></BIOS
Licensing Data-->
軟體授權服務版本: 6.1.7601.17514
名稱: Windows(R) 7, HomePremium edition
描述: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
SLIC _ASUS_ Notebook
SSDT PmRef Cpu0Ist
It sounds to me as if you have a problem with a Race Condition, rather than a real problem - there is nothing that I can see wrong with your MGADiag report.Race Conditions are often caused by having too many security programs installed.What Anti-Virus is currently installed?What other AV programs have EVER been installed on this system?What other security software is also installed?Have you recently checked the system for malware using up-to-date detection? - with which program?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, April 7, 2012 7:11 PMModerator -
I have PC-cillin installed when I bought it from the store and have not installed any other AV programs. I ran Malwarebytes a couple days ago to check if it was a maleware problem, it didn't find anything using their up-to-date database. To clarify, I run Malwarebytes once a month before I had this problem.
- Edited by aal780555 Saturday, April 7, 2012 7:56 PM
Saturday, April 7, 2012 7:37 PM -
As far as I am aware, ASUS do not provide PC_Cillin pre-installed - it's usually Norton.
There is a good chance that you have a conflict somewhere - I would suggest running the Norton Removal Tool to remove any traces of Norton, and also MCPR to remove traces of McAfee (just in case)
You may need to re-install PC-Cillin afterwards, and/or reset a number of other things.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Darin Smith MS Monday, April 9, 2012 6:46 PM
- Marked as answer by Darin Smith MS Wednesday, April 11, 2012 11:52 PM
Saturday, April 7, 2012 7:59 PMModerator