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LOC subscription expired RRS feed

  • Question

  • My subscriptiion is good until Aug 12 but LOC says subscription has expired.  I tried renewing and get error code 80048265.  I tried removing LOC to re-install and that doesn't work either.

    Tuesday, May 27, 2008 6:58 PM

Answers

  • If your subscription to OneCare shows expired in OneCare

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

     

    Tuesday, May 27, 2008 7:02 PM
    Moderator

All replies

  • If your subscription to OneCare shows expired in OneCare

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

     

    Tuesday, May 27, 2008 7:02 PM
    Moderator
  • Are you using any proxy settings? Do you have any router? This error usually occured if you have these components.
    Thursday, June 12, 2008 6:04 PM