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this copy is not a genuine?? How do I resolve this [window 7]

Answers

  • Unfortunately, the installed copy of Windows 7 Ultimate is counterfeit and non-genuine.  The same for the installed copy of Microsoft Office Enterprise 2007.  You'll need to purchase a "Full Version" edition of Windows 7 and perform a "clean install".  You can purchase genuine Microsoft Windows 7 and Microsoft Office software from the Microsoft Store.
    Carey Frisch
    Wednesday, September 14, 2011 3:48 AM
    Moderator
  • Note to reader:

     

    You may wonder how Carey was able to diagnose the issue when the Original Post doesn't show any information.  The Original Poster edited out his Diagnostic Report after Carey had already diagnosed the issue and posted his reply.


    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, September 14, 2011 7:24 PM
    Wednesday, September 14, 2011 7:24 PM

All replies

  • Unfortunately, the installed copy of Windows 7 Ultimate is counterfeit and non-genuine.  The same for the installed copy of Microsoft Office Enterprise 2007.  You'll need to purchase a "Full Version" edition of Windows 7 and perform a "clean install".  You can purchase genuine Microsoft Windows 7 and Microsoft Office software from the Microsoft Store.
    Carey Frisch
    Wednesday, September 14, 2011 3:48 AM
    Moderator
  • Note to reader:

     

    You may wonder how Carey was able to diagnose the issue when the Original Post doesn't show any information.  The Original Poster edited out his Diagnostic Report after Carey had already diagnosed the issue and posted his reply.


    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, September 14, 2011 7:24 PM
    Wednesday, September 14, 2011 7:24 PM