Vista Home Premium requires validation again RRS feed

  • Question

  • I have a Dell Inspiron that came with Windows XP Home edition.

    I purchased an upgrade to Windows Vista Home Premium and installed that a couple months ago.  I turned the laptop on last night and it now gives me 1 of 3 options:

    use with reduced functionality
    contact microsoft
    enter a new product code

    Any particular reason that this would be occurring, seemingly out of nowhere?  I do not recall running any windows updates recently and no new software has been installed on the pc recently.

    Friday, April 17, 2009 2:02 AM


  • Hello jdevaney,

      First off, what happens if you select the 'Enter New Product Key' and enter the Windows Home Premium Product Key?

    If that does not resolve the issue, please download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.

    Thank you,
    Darin MS
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please vote the post as Helpful. This will help us showcase the threads that best help our customers.
    Friday, April 17, 2009 8:17 PM