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w3wp: the server is not operational? RRS feed

  • Question


  • Hello - The CRM implementation I was working on was working in prod a few days ago but now it's returning an "unexpected error."  I've included the error written to the Windows Application log below.  We already tried the PreferredDc solution that seems to have worked for a lot of other people. However, it's not working for us. Can you make any recommendations on next steps?

    ============================================================

    Event code: 3005 
    Event message: An unhandled exception has occurred. 
    Event time: 8/16/2013 6:08:32 PM 
    Event time (UTC): 8/17/2013 1:08:32 AM 
    Event ID: 78fd6c1c783842879deb76918c46a83c 
    Event sequence: 823 
    Event occurrence: 3 
    Event detail code: 0 
     
    Application information: 
        Application domain: /LM/W3SVC/1/ROOT-1-130211749785727500 
        Trust level: Full 
        Application Virtual Path: / 
        Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\ 
        Machine name: MSRC-CRM-PROD1 
     
    Process information: 
        Process ID: 3512 
        Process name: w3wp.exe 
        Account name: MYDOMAIN\SRCAUTO 
     
    Exception information: 
        Exception type: COMException 
        Exception message: The server is not operational.

       at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
       at System.DirectoryServices.DirectoryEntry.Bind()
       at System.DirectoryServices.DirectoryEntry.get_NativeObject()
       at System.DirectoryServices.DirectoryEntry.Invoke(String methodName, Object[] args)
       at Microsoft.Crm.SecurityUtils.CheckMembership(Guid principalId, Guid groupId)
       at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context)

     
     
    Request information: 
        Request URL: http://msrc-crm-prod1/MSRC/default.aspx 
        Request path: /MSRC/default.aspx 
        User host address: fe80::3963:c395:c7f0:3151/ 
        User: MYDOMAIN\v-ancicc 
        Is authenticated: True 
        Authentication Type: Negotiate 
        Thread account name: MYDOMAIN\SRCAUTO 
     
    Thread information: 
        Thread ID: 10 
        Thread account name: MYDOMAIN\SRCAUTO 
        Is impersonating: False 
        Stack trace:    at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
       at System.DirectoryServices.DirectoryEntry.Bind()
       at System.DirectoryServices.DirectoryEntry.get_NativeObject()
       at System.DirectoryServices.DirectoryEntry.Invoke(String methodName, Object[] args)
       at Microsoft.Crm.SecurityUtils.CheckMembership(Guid principalId, Guid groupId)
       at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context)
     
     
    Custom event details: 
    Saturday, August 17, 2013 1:17 AM

All replies

  • It seems the user is not have enough privileges on the page/application.

    replace the user with NT Authority\Network Account in IIS with that application and try.

     
    Saturday, August 17, 2013 2:23 AM