Router N made my windows XP laptop kept shutdown automatically RRS feed

  • Question

  • hi ...
    Router N made my windows XP laptop kept shutdown automatically. The screen would turned to blue and what i can read before it shut down was that there is something wrong with the driver IQL not equal ... and dump stack ... . 

    Im using Acer Travelmate3201XCi and my windows is XP professional 2002 service pack 2. My router is D-Link DIR 625 Rangebooster N Wireless. I used Sophos when the problem existed and then changed it to Norton coz i think Sophos was allergic to the router, but with Norton the shut down was also inevitable every time. I have a slight knowledge about software and hardware and i need thorough advice what to do.
    I will hand the advice to the IT guy at school coz he'd been trying to help me too three times, but they havent been cure the laptop's problem to kept shut down at home. This problem started since i uses wireless router N six weeks ago. At school I also uses wireless connection and my laptop has never shut down automatically.
    thanks for helping me out.
    Thursday, June 12, 2008 2:54 PM

All replies

  • I doubt its the Router making your computer shutdown. It could be some other service (like BackUp) that gets activated in your home but not in your school. Just guessing.


    Its difficult to analyze the problem without knowing your windows environment as in what processes/services are running, etc. Can you please post a detailed log of your computer with some software like HijackThis?

    Friday, June 13, 2008 3:04 PM
  • Hi Rina,

    I actually have no solutions but have the same problem.  We just bought a Belkin N+ router and it crashes my Dell Inspiron repeatedly in the same manner you explained.  I have XP with service pack 2.  It works fine with my son's desktop with Vista and my husband's Mac.  I think we may return the N router and hook up our G router that worked fine, but didn't have as much coverage.  I will revisit upgrading the router when I am ready to upgrade my computer.  They are supposed to be compatible, but after searching on the net for awhile have found that LOTS of people are having the same issue.

    Sunday, July 5, 2009 5:12 PM
  • I just found a solution:

    It may work for you.  I could not install the drivers from Intel after I downloaded them.  Intel has discontinued my ProSet 2200 bg wireless adapter and is phasing out support.


    Sunday, July 5, 2009 7:38 PM