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onecare circle? RRS feed

  • Question

  •  

    Hi

    I have 3 pc's all with live care on them

    2 at home, one at work

    i recently purchased  a new pc and am tring to find this "circle" to remove the one pc

    help states,

     

     

    1. Open Windows Live OneCare.
    2. Click Manage your OneCare circle.

      –or–

      If you've already set up a OneCare circle, click Your OneCare circle.

    3. For the computer that you want to remove, next to Details, click the dropdown arrow.
    4. Click Remove this PC.
    5. Click Yes, remove this PC
    6. ok call me stupid, but, i have no "manage one care circle"--any help?
    7. thanks

    i need to remove one of my pc's from my subrscription to add the newest pc is all i'm after  really

    Monday, December 3, 2007 2:05 PM

Answers

  • If your PCs are still on version 1.6 or a mix of 1.6 and 2.0, only 2.0 has the multi-PC management feature. Since you want to install to a new PC, and will retire one PC, simply uninstall from the PC you will retire and install and activate on the new PC using the subscription LiveID. If the PC you want to remove is not working, not to worry, you are still within the terms of the license, having OneCare active on no more than 3 PCs.

    In 2.0, the Circle functionality makes it easy to "de-activate" a PC that is in the Circle, but it is not a required step.

    -steve

     

    Monday, December 3, 2007 8:13 PM
    Moderator