Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Can't install Visual C++ Redistributable RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    I can't even tell if I'm in the right forum, sorry. I'm experiencing a problem with a software package (not MS) that I think might be a result of not having a recent enough version of Visual C++. The latest version I have is 2012.

    I have tried to install every version higher than that and I keep getting the same error message: 

    Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25017

    Setup Failed

    One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file.

    0x81f400001 - Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25017 can only be installed on Windows XP SP1 (x64) and newer platforms.

    I am running Windows 10 Pro and successfully installed the latest updates 2 days ago. I'm on a 32-bit OS, x64-based processor.

    What's the problem? Isn't W10 Pro newer than XP SP1?

    Tuesday, August 1, 2017 8:41 PM

Answers

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    If the OS is 32 bit then be sure to install the 32 bit versions found here.

    https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

    I'd ask them for help over here.

    https://answers.microsoft.com/en-us/windows/forum/windows_10

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.


    Tuesday, August 1, 2017 8:55 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Thank you Dave -- did you actually move my question or are you suggesting that I move it myself? And if you moved it, where exactly can I find it?
    • Edited by GGJJones Tuesday, August 1, 2017 9:01 PM
    Tuesday, August 1, 2017 9:00 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Microsoft Answers forums are a different platform so we cannot move it, you'll need to re-ask over in forums I linked.

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Tuesday, August 1, 2017 9:04 PM