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I keep getting asked to validate Windows Vista TM though its been validated for several years. Background turns black.

    Question

  • When I turned on yesterday instead of the normal booting an hp notice came up (I have a compaq) before the need to enter password. Then the password page came up, and appeared to be working normally, but instead of the screen I got a message saying I must activate Vista TM.  Of course it has been activated for several years.

    I put in the key from the side of the machine as advised but then  a message says it is not recognised.

    If I ignore the activation notice and wait, the screen does come up after a minute or so, quite normal except the background has changed to black and there is a notice bottom right saying that the copy of Vista I am using is not genuine, which is of course wrong.

    I can change the screen background back, but after an hour or so another activation message comes up and the screen changes back to black.

    I can use everything alright at the moment but obviously there is an error somewhere I would like to solve.   I tried microsoft online advice -they were friendly but said I should buy a service which would cost more than a new windows to resolve the problem. They also sent links to various microsoft advice pages but none of the things mentioned helped.

    I've tried going back to  previous date of windows but it makes no difference.

    Sunday, December 16, 2012 10:40 AM

Answers

  • Try this....

    Recreate the Licensing Store with the correct data.

     

    1) Open an Internet Browser window.

    2) Type: %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select 'Run as Administrator'

    5) Type: net stop slsvc (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type: net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Restart your computer twice. 

     

    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

     

    Once complete, run another MGADiag report and post back with the results.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by marktod Wednesday, December 19, 2012 3:07 PM
    Monday, December 17, 2012 10:03 AM
    Moderator
  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    If you can't access the desktop....
     
    If you do not have access to the Start Button:
     1) Login to Vista and click the option that brings up Internet Explorer.
     2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
     3) A window will come up asking if you want to “Run” or “Save”, Select “Run”
     4) When the program runs, click the “Continue” button, then click the “Copy” button (IGNORE any error messages at this point).
     5) Return to this thread
    6) In a reply post, paste the Diagnostic Report (by right-click select Paste or by using Ctrl+V)

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by marktod Wednesday, December 19, 2012 3:08 PM
    Sunday, December 16, 2012 9:23 PM
    Moderator
  • The problem is that your system is unable to properly read the BIOS SLIC table that should be present in the system to be able to self-activate the OS.  

     

     You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment),  using the Change Product Key link at the bottom of the System properties page.

     

    You may need to activate by phone.   


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by marktod Wednesday, December 19, 2012 3:08 PM
    Sunday, December 16, 2012 10:36 PM
    Moderator

All replies

  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    If you can't access the desktop....
     
    If you do not have access to the Start Button:
     1) Login to Vista and click the option that brings up Internet Explorer.
     2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
     3) A window will come up asking if you want to “Run” or “Save”, Select “Run”
     4) When the program runs, click the “Continue” button, then click the “Copy” button (IGNORE any error messages at this point).
     5) Return to this thread
    6) In a reply post, paste the Diagnostic Report (by right-click select Paste or by using Ctrl+V)

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by marktod Wednesday, December 19, 2012 3:08 PM
    Sunday, December 16, 2012 9:23 PM
    Moderator
  • The sticker describes the Windows as ‘Windows Vista tm Home Premium OEMAct’.

    The report  is:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Invalid License

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q

    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=

    Windows Product ID: 89578-OEM-7332157-00061

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6001.2.00010300.1.0.003

    ID: {A3313872-15DB-451B-B2B8-4ECBF5BA3634}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.7.69.2

    Signed By: Microsoft

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6001.vistasp1_gdr.101014-0432

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: 6.0.6002.16398

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{A3313872-15DB-451B-B2B8-4ECBF5BA3634}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3239082778-4224934351-240118964</SID><SYSTEM><Manufacturer>HP Pavilion 06</Manufacturer><Model>D5468AT-ABA ALONPAV</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.18 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070905000000.000000+000</Date></BIOS><HWID>EA313507018400E8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HP-CPC</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>10E2BAEFAC67716</Val><Hash>O/kF0jiNyzaGoCKESOscfye+53E=</Hash><Pid>81602-907-2141823-68419</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.0.6001.18000

    Name: Windows(TM) Vista, HomePremium edition

    Description: Windows Operating System - Vista, OEM_SLP channel

    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 89578-00146-321-500061-02-2057-6000.0000-3262007

    Installation ID: 020646668330499131618666455090320183596654356031385740

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

    Partial Product Key: WQD8Q

    License Status: Notification

    Notification Reason: 0xC004F059.

    Windows Activation Technologies-->

    N/A

    HWID Data-->

    HWID Hash Current: MgAAAAEAAwABAAEAAQABAAAAAgABAAEAnJ84hlVWhuk+HJIADiAyZPL0DitgIaxWyPQ=

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: no, invalid SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    HP-CPC                 SLIC-CPC

      FACP                                   HP-CPC                 SLIC-CPC

      HPET                                    HP-CPC                 SLIC-CPC

      MCFG                                 HP-CPC                 SLIC-CPC

      SSDT                                    HP-CPC                 SLIC-CPC

      SLIC                                      HP-CPC                 SLIC-CPC

    • Marked as answer by marktod Sunday, December 16, 2012 10:22 PM
    • Unmarked as answer by marktod Sunday, December 16, 2012 10:22 PM
    Sunday, December 16, 2012 10:02 PM
  • The problem is that your system is unable to properly read the BIOS SLIC table that should be present in the system to be able to self-activate the OS.  

     

     You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment),  using the Change Product Key link at the bottom of the System properties page.

     

    You may need to activate by phone.   


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by marktod Wednesday, December 19, 2012 3:08 PM
    Sunday, December 16, 2012 10:36 PM
    Moderator
  • Thank you for your replies.  I did try before to enter the key on the notice for changing the key which comes up, but it was read as invalid.  It is quiote difficult to read the key on the label but I think I have it correct. I have to be away from home today but I'll follow your advice later and report back.  The hp phone number given on the list which drops down from the notice which comes up is not active, and when I tried to get through to microsoft on the phone yesterday I waited about twenty minutes and then gave up - maybe that was because it was a Sunday. What is the best way to find the system properties page?
    Monday, December 17, 2012 6:35 AM
  • Try this....

    Recreate the Licensing Store with the correct data.

     

    1) Open an Internet Browser window.

    2) Type: %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select 'Run as Administrator'

    5) Type: net stop slsvc (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type: net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Restart your computer twice. 

     

    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

     

    Once complete, run another MGADiag report and post back with the results.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by marktod Wednesday, December 19, 2012 3:07 PM
    Monday, December 17, 2012 10:03 AM
    Moderator
  • Noel:

    Thank you for your advice and instructions - I've now had time to follow them and the problem appears to have been solved.

    The only stage of your instructions which did not work in the way you said was 2) - when I typed that address into the browser bar it could not find it.

    However, I found the CMD.exe file by another method, using Agent Ransack, and from then on followed your instructions exactly.

    As you said, 10) did take a few minutes to complete.

    I restarted twice and as you say was asked to enter the product code key.  Then everything loaded as normal, with the screen coming up white rather than black, and the message about windows not being genuine has gone.

    Thank you - just as well I didn't follow the advice over the phone to pay a lot for a special service. I see you have a lot of points - is there anything I have to do for you to get more, or is it automatic?

    You asked if I could run another MGADiag report so here it is:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-K4B49-X7HFJ-XXJ8J
    Windows Product Key Hash: 0RiRGiEvlfofBX9fa2g8imnK4UE=
    Windows Product ID: 89578-OEM-7218971-60695
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {A3313872-15DB-451B-B2B8-4ECBF5BA3634}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A3313872-15DB-451B-B2B8-4ECBF5BA3634}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XXJ8J</PKey><PID>89578-OEM-7218971-60695</PID><PIDType>8</PIDType><SID>S-1-5-21-3239082778-4224934351-240118964</SID><SYSTEM><Manufacturer>HP Pavilion 06</Manufacturer><Model>D5468AT-ABA ALONPAV</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.18 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070905000000.000000+000</Date></BIOS><HWID>EA313507018400E8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HP-CPC</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>10E2BAEFAC67716</Val><Hash>O/kF0jiNyzaGoCKESOscfye+53E=</Hash><Pid>81602-907-2141823-68419</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00144-189-760695-02-2057-6001.0000-3542012
    Installation ID: 007354134511007241265972318284531170896635012405938382
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: XXJ8J
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: MgAAAAEAAwABAAEAAQABAAAAAgABAAEAnJ84hlVWhuk+HJIADiAyZPL0DitgIaxWyPQ=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HP-CPC SLIC-CPC
      FACP HP-CPC SLIC-CPC
      HPET HP-CPC SLIC-CPC
      MCFG HP-CPC SLIC-CPC
      SSDT HP-CPC SLIC-CPC
      SLIC HP-CPC SLIC-CPC

    Best wishes,

    Mark Todd

    Wednesday, December 19, 2012 2:33 PM
  • Glad it worked for you.

    If you tag my earlier response as the Answer, that adds to my points total - and means that I don't have to do it (and get less points) later :)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, December 19, 2012 2:46 PM
    Moderator