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I keep getting asked to validate Windows Vista TM though its been validated for several years. Background turns black.

Question
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When I turned on yesterday instead of the normal booting an hp notice came up (I have a compaq) before the need to enter password. Then the password page came up, and appeared to be working normally, but instead of the screen I got a message saying I must activate Vista TM. Of course it has been activated for several years.
I put in the key from the side of the machine as advised but then a message says it is not recognised.
If I ignore the activation notice and wait, the screen does come up after a minute or so, quite normal except the background has changed to black and there is a notice bottom right saying that the copy of Vista I am using is not genuine, which is of course wrong.
I can change the screen background back, but after an hour or so another activation message comes up and the screen changes back to black.
I can use everything alright at the moment but obviously there is an error somewhere I would like to solve. I tried microsoft online advice -they were friendly but said I should buy a service which would cost more than a new windows to resolve the problem. They also sent links to various microsoft advice pages but none of the things mentioned helped.
I've tried going back to previous date of windows but it makes no difference.
Sunday, December 16, 2012 10:40 AM
Answers
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Try this....
Recreate the Licensing Store with the correct data.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).
Once complete, run another MGADiag report and post back with the results.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by marktod Wednesday, December 19, 2012 3:07 PM
Monday, December 17, 2012 10:03 AMModerator -
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspxIf you can't access the desktop....
If you do not have access to the Start Button:
1) Login to Vista and click the option that brings up Internet Explorer.
2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
3) A window will come up asking if you want to “Run” or “Save”, Select “Run”
4) When the program runs, click the “Continue” button, then click the “Copy” button (IGNORE any error messages at this point).
5) Return to this thread
6) In a reply post, paste the Diagnostic Report (by right-click select Paste or by using Ctrl+V)Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by marktod Wednesday, December 19, 2012 3:08 PM
Sunday, December 16, 2012 9:23 PMModerator -
The problem is that your system is unable to properly read the BIOS SLIC table that should be present in the system to be able to self-activate the OS.
You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment), using the Change Product Key link at the bottom of the System properties page.
You may need to activate by phone.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by marktod Wednesday, December 19, 2012 3:08 PM
Sunday, December 16, 2012 10:36 PMModerator
All replies
-
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspxIf you can't access the desktop....
If you do not have access to the Start Button:
1) Login to Vista and click the option that brings up Internet Explorer.
2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
3) A window will come up asking if you want to “Run” or “Save”, Select “Run”
4) When the program runs, click the “Continue” button, then click the “Copy” button (IGNORE any error messages at this point).
5) Return to this thread
6) In a reply post, paste the Diagnostic Report (by right-click select Paste or by using Ctrl+V)Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by marktod Wednesday, December 19, 2012 3:08 PM
Sunday, December 16, 2012 9:23 PMModerator -
The sticker describes the Windows as ‘Windows Vista tm Home Premium OEMAct’.
The report is:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {A3313872-15DB-451B-B2B8-4ECBF5BA3634}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.101014-0432
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A3313872-15DB-451B-B2B8-4ECBF5BA3634}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3239082778-4224934351-240118964</SID><SYSTEM><Manufacturer>HP Pavilion 06</Manufacturer><Model>D5468AT-ABA ALONPAV</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.18 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070905000000.000000+000</Date></BIOS><HWID>EA313507018400E8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HP-CPC</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>10E2BAEFAC67716</Val><Hash>O/kF0jiNyzaGoCKESOscfye+53E=</Hash><Pid>81602-907-2141823-68419</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500061-02-2057-6000.0000-3262007
Installation ID: 020646668330499131618666455090320183596654356031385740
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: Notification
Notification Reason: 0xC004F059.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: MgAAAAEAAwABAAEAAQABAAAAAgABAAEAnJ84hlVWhuk+HJIADiAyZPL0DitgIaxWyPQ=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP-CPC SLIC-CPC
FACP HP-CPC SLIC-CPC
HPET HP-CPC SLIC-CPC
MCFG HP-CPC SLIC-CPC
SSDT HP-CPC SLIC-CPC
SLIC HP-CPC SLIC-CPC
Sunday, December 16, 2012 10:02 PM -
The problem is that your system is unable to properly read the BIOS SLIC table that should be present in the system to be able to self-activate the OS.
You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment), using the Change Product Key link at the bottom of the System properties page.
You may need to activate by phone.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by marktod Wednesday, December 19, 2012 3:08 PM
Sunday, December 16, 2012 10:36 PMModerator -
Thank you for your replies. I did try before to enter the key on the notice for changing the key which comes up, but it was read as invalid. It is quiote difficult to read the key on the label but I think I have it correct. I have to be away from home today but I'll follow your advice later and report back. The hp phone number given on the list which drops down from the notice which comes up is not active, and when I tried to get through to microsoft on the phone yesterday I waited about twenty minutes and then gave up - maybe that was because it was a Sunday. What is the best way to find the system properties page?Monday, December 17, 2012 6:35 AM
-
Try this....
Recreate the Licensing Store with the correct data.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).
Once complete, run another MGADiag report and post back with the results.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by marktod Wednesday, December 19, 2012 3:07 PM
Monday, December 17, 2012 10:03 AMModerator -
Noel:
Thank you for your advice and instructions - I've now had time to follow them and the problem appears to have been solved.
The only stage of your instructions which did not work in the way you said was 2) - when I typed that address into the browser bar it could not find it.
However, I found the CMD.exe file by another method, using Agent Ransack, and from then on followed your instructions exactly.
As you said, 10) did take a few minutes to complete.
I restarted twice and as you say was asked to enter the product code key. Then everything loaded as normal, with the screen coming up white rather than black, and the message about windows not being genuine has gone.
Thank you - just as well I didn't follow the advice over the phone to pay a lot for a special service. I see you have a lot of points - is there anything I have to do for you to get more, or is it automatic?
You asked if I could run another MGADiag report so here it is:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-K4B49-X7HFJ-XXJ8J
Windows Product Key Hash: 0RiRGiEvlfofBX9fa2g8imnK4UE=
Windows Product ID: 89578-OEM-7218971-60695
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {A3313872-15DB-451B-B2B8-4ECBF5BA3634}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.101014-0432
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A3313872-15DB-451B-B2B8-4ECBF5BA3634}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XXJ8J</PKey><PID>89578-OEM-7218971-60695</PID><PIDType>8</PIDType><SID>S-1-5-21-3239082778-4224934351-240118964</SID><SYSTEM><Manufacturer>HP Pavilion 06</Manufacturer><Model>D5468AT-ABA ALONPAV</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.18 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070905000000.000000+000</Date></BIOS><HWID>EA313507018400E8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HP-CPC</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>10E2BAEFAC67716</Val><Hash>O/kF0jiNyzaGoCKESOscfye+53E=</Hash><Pid>81602-907-2141823-68419</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_COA_SLP channel
Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00144-189-760695-02-2057-6001.0000-3542012
Installation ID: 007354134511007241265972318284531170896635012405938382
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: XXJ8J
License Status: Licensed
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: MgAAAAEAAwABAAEAAQABAAAAAgABAAEAnJ84hlVWhuk+HJIADiAyZPL0DitgIaxWyPQ=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP-CPC SLIC-CPC
FACP HP-CPC SLIC-CPC
HPET HP-CPC SLIC-CPC
MCFG HP-CPC SLIC-CPC
SSDT HP-CPC SLIC-CPC
SLIC HP-CPC SLIC-CPCBest wishes,
Mark Todd
Wednesday, December 19, 2012 2:33 PM -
Glad it worked for you.
If you tag my earlier response as the Answer, that adds to my points total - and means that I don't have to do it (and get less points) later :)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Wednesday, December 19, 2012 2:46 PMModerator