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Help with validation? RRS feed

  • Question

  • I have downloaded things from Microsoft before and windows has validated fine but this time neither of the validation things will work. Help!
    Saturday, April 14, 2007 8:18 AM

Answers

  • Thanks for your response but i re-installed windows due to the system becomming unstable and slow (after 5 years!) And it all works fine.

     

    Thanks.

    Tuesday, April 17, 2007 3:39 PM

All replies

  • Alan,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Saturday, April 14, 2007 2:43 PM
  • Thanks for your response but i re-installed windows due to the system becomming unstable and slow (after 5 years!) And it all works fine.

     

    Thanks.

    Tuesday, April 17, 2007 3:39 PM
  • Alan,

    Sometimes there's no substitute for a clean installation!

     

    Glad you're up and running.

    Wednesday, April 18, 2007 12:15 AM