subscription and activation problems RRS feed

  • Question

  • i purchased the cd from the store and downloaded it into my computer, backed up my files and when my computer was still not acting right i set my computer back to its factory setting i downloaded the cd again and used the same password and my subscription was not able to pick up where i left off, then my subscription was not activated anymore. i have uninstalled and reinstalled, set up another account and i cannot get activated. i don't want to purchase online  when i already purchased the cd from the store i only have one computer. i bought the cd in november 08. i have 11 days before the 2nd account is expired this is very aggravating.



    Saturday, December 6, 2008 4:03 AM