Answered by:
Windows 7 'Not genuine' problem ?

Question
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Hello everyone. I'm really really frustrated right now and new to these forums.
I'm a student at an University of computer science where you basically get a free licensed copy of any Windows OS you want.
I got mine in december 2011 if I recall correctly and had absolutely no problem with it up until now.
I've been reading through the similar treads here and I think it's somewhat helpful to mention that my laptop was bought as a FreeOS version. (no operating system installed).
Today , for some reason , it gives me a notification which states that "Your copy of windows is not genuine".
Also , I've read that I should post a diagnosis with the MGA tool ?Well , here it is :
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Diagnostic Report (1.9.0027.0):
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Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {43974A96-A359-4AF4-9B5A-82A318582683}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Opera\Opera.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{43974A96-A359-4AF4-9B5A-82A318582683}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-2877536170-2051908837-1940388205</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron N5110</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="6"/><Date>20120322000000.000000+000</Date></BIOS><HWID>055B3007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65506</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700524-02-1033-7601.0000-2462012
Installation ID: 015813544853972544492175697025379593392772562593508871
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 733WD
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 4
Trusted time: 9/2/2012 2:13:57 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:2:2012 14:00
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAIAAAABAAAABAABAAEA6GESxHcW9DYGhtg4CqecxrzE1EwKb/yR/Joucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
OSFR DELL M08
----.Like I said , I'm really frustrated and I might have missed something. Please inform me if this is the case.
Looking forward for some replies.
Sunday, September 2, 2012 11:19 AM
Answers
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Your Dell computer never had a SLIC table, which it needs to be able to self-activate the OEM_SLP Key in use.
Universities/schools do NOT give out installs with OEM_SLP Keys - so this one did not come from there.
You will have to conact the Uni and ask them for assistance.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Sunday, September 9, 2012 3:05 PM
- Marked as answer by Noel D PatonModerator Sunday, September 16, 2012 10:09 AM
Sunday, September 2, 2012 11:43 AMModerator
All replies
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Your Dell computer never had a SLIC table, which it needs to be able to self-activate the OEM_SLP Key in use.
Universities/schools do NOT give out installs with OEM_SLP Keys - so this one did not come from there.
You will have to conact the Uni and ask them for assistance.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Sunday, September 9, 2012 3:05 PM
- Marked as answer by Noel D PatonModerator Sunday, September 16, 2012 10:09 AM
Sunday, September 2, 2012 11:43 AMModerator -
It's doesn't just hand out a free copy of windows. The university is part of MSDN Academic Alliance. You basically get a university user account with which you log here: https://e5.onthehub.com/WebStore/Security/Signin.aspx?ws=bfc98f9e-a88b-e011-969d-0030487d8897&vsro=8&rurl=%2fWebStore%2fProductsByMajorVersionList.aspx%3fws%3dbfc98f9e-a88b-e011-969d-0030487d8897%26vsro%3d8.
Being a student,you get a free copy of a OS of your choosing.
I will contact the Uni if that's your suggestion , it's just confusing why it worked up until now and just stopped.
- Edited by RCata Sunday, September 2, 2012 11:55 AM
Sunday, September 2, 2012 11:54 AM -
The MSDNAA licenses are either Volume or Retail ones, depending on the contract that the Uni has with MS - they are not OEM_SLP licenses.
It's always possible that in your attempts to fix teh problem, someone has foolishly swapped in the Dell OEM_SLP Key in an attempt to utilitse the non-extistent SLIC table licensing system.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Sunday, September 2, 2012 12:08 PMModerator -
The problem occoured this morning.There have been no attempts to fix this problem. I've just been searching for a solution and thought that here was my best shot. I did not do anything 'practical' towards solving this issue.Sunday, September 2, 2012 12:13 PM
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Actually no , that is not true. I just remembered. I did try this:
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The system can't find one of the licenses required for the OEM_SLP Key to self-activate properly.
Please first try recreating the Licensing Store.
Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.---
Would this have anything to do with it ?
Sunday, September 2, 2012 12:25 PM -
...and what Key did you enter? - where did you get it from?
You MUST use teh Key you have a license for - with any luck if you log into your account on MSDNAA, your Key will be there, and you can use the same procedure and change the Key to your proper one.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Sunday, September 2, 2012 12:30 PMModerator -
Well I didn't enter any key at that point. I have my key written down but I don't really 100% trust my hand writing.
I'm currently waiting for the recover password e-mail from MSDNAA which is aparently taking forever.
As soon as I get hold of my key I will re-enter it and see what happens.
Sunday, September 2, 2012 12:36 PM -
Somebody must have entered that Key at some point - the only two places it could have been picked up from are either manual entry, or a Dell Recovery disk.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Sunday, September 2, 2012 12:45 PMModerator