I don't even know where to start. I have a legitimate copy of Windows 7 that came with a custom-built computer I bought. The serial on the case activates with no errors... every time. Unfortunately, two or three times a day, Windows decides it hasn't been
activated and insists I reactivate.
The somewhat scary thing is that when it does this, the displayed Product ID has changed. There has never been another Windows on this drive nor on any bootable partition on this computer. The only key it should have is the one from the label, but it keeps
changing the Product ID and deactivating. I don't know what to do. I've activated over a dozen times, this week, and I'm afraid to make any changes to the hardware, lest it refuse to activate, next time.
Running the Genuine Advantage Diagnostic Tool provides the following results when Windows is properly activated:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-D6XMG-WQB76-8JCCC
Windows Product Key Hash: UArlT1VeF2w5pawKOMVr1RjBxYc=
Windows Product ID: 00371-OEM-9044954-87909
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6A6C9082-6A2A-40D2-AEAC-8BC323AC2019}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6A6C9082-6A2A-40D2-AEAC-8BC323AC2019}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8JCCC</PKey><PID>00371-OEM-9044954-87909</PID><PIDType>3</PIDType><SID>S-1-5-21-3190112591-2799743097-2826134877</SID><SYSTEM><Manufacturer>System
manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1006 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100818000000.000000+000</Date></BIOS><HWID>9DB93607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain
Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-449-587909-02-1033-7601.0000-2192011
Installation ID: 005042547236742634605865022236763515444425676133447786
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 8JCCC
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 2011-08-07 15:43:24
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: PASS
Event Time Stamp: 8:7:2011 15:39
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GHGzsCuEDNU8uJrOJg4UKii6kXO7hbyji4=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 081810 APIC1703
FACP 081810 FACP1703
SRAT AMD FAM_F_10
HPET 081810 OEMHPET
MCFG 081810 OEMMCFG
OEMB 081810 OEMB1703
SSDT A M I POWERNOW
If it helps, the next time it deactivates, I'll post the garbaged-up version. I'm hoping someone can help me fix this. It's a bit distressing.
