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Live Meeting attendees are not able to download shared content. RRS feed

  • General discussion

  • SCENARIO:

    I have setup OCS 2007 with an Edge Server and am able to start and attend Live Meetings with external users. The Meeting owner is able to upload and convert documents successfully, but when the meeting attendees try to download the content they get this error:

    Content failed to download due to a problem with the conference center configuration.

     

    REASON:

    This is because in IIS on the OCS Server, the default website does not have the same certificate as OCS.

     

    RESOLUTION:

    On the OCS Server:

    1.     Click Startà Administrative Toolsà Internet Information Services (IIS) Manager.

    2.     In Internet Information Services (IIS) Manager, expand [ServerName], expand Web Sites, right-click Default Web Site, and then click Properties.

    3.     In Default Web Site Properties, on the Directory Security tab, click Server Certificate.

    4.     On the welcome page, click Next.

    5.     On the Server Certificate page, click Assign an existing certificate and then click Next.

    6.     On the Available Certificates page, select the certificate you assigned to OCS during setup, and then click Next.

    7.     On the SSL Port page, click Next.

    8.     On the Certificate Summary page, click Next.

    9.     On the Completion page, click Finish.

    10.   In Default Web Site Properties, click OK.

    11.   Close Internet Information Services (IIS) Manager.

     

    Thursday, May 17, 2007 5:47 PM