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Update rollup 15 will not install silently via a non-interactive user or the system account RRS feed

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    Hi,

    This fails with error 1642, basically saying that CRM is not installed to apply the patch to if run as a non interactive user or the system account.

    Logging on interactively it installs ok.

    Does anyone know of a way to get this to work?

    Thanks,

    Rob

    Wednesday, February 16, 2011 8:26 PM

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    OK, I got to the bottom of this. When installing silently, I am installing the slipstreamed rollup 10 client first and then applying the CR15 patch. When the first install exits (from setupclient.exe) something is still going on for a few seconds and the install is not complete.

    However, because setupclient.exe has exited, my job immediately starts to apply the msp and fails with error 1642. A simple wait of a few seconds between the exit of setupclient.exe and the installation of the msp solves this.

    • Marked as answer by Rob.Ford Monday, February 21, 2011 12:45 AM
    Monday, February 21, 2011 12:45 AM

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    OK, I got to the bottom of this. When installing silently, I am installing the slipstreamed rollup 10 client first and then applying the CR15 patch. When the first install exits (from setupclient.exe) something is still going on for a few seconds and the install is not complete.

    However, because setupclient.exe has exited, my job immediately starts to apply the msp and fails with error 1642. A simple wait of a few seconds between the exit of setupclient.exe and the installation of the msp solves this.

    • Marked as answer by Rob.Ford Monday, February 21, 2011 12:45 AM
    Monday, February 21, 2011 12:45 AM
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    Hi Rob,

    Would you mind sharing the steps you did to enable the install please. I am trying to install the Update Rollup 15 as a VB script on startup via Group Policy but the .exe file just refuses to install, no error messages either, banging my head on this one. Many thanks.

    If you're not living on the edge you're taking up too much room
    Thursday, March 10, 2011 11:00 AM
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    Hi Dave,

    I know the feeling, I've been packaging and deploying applications for many years and this thing is one of the worst ever.

     Assuming that the CRM client is already installed (we have UR10 before applying UR15) I am:

    1. Copying the installer locally (so it's not run off the network)

    2. Running as a network administrator account:
    msiexec /update C:\CRM\Rollup15\client_i386_kb2449283_1033.msp /quiet /norestart TARGETDIR="C:\Program Files\Microsoft Dynamics CRM"

    To install the UR10 client orignally, I had to copy locally also and run as the local SYSTEM account. That was the only way I could that to work with this command line:
    C:\CRM\SetupClient.exe /Q /P /l C:\TEMP\CRM10.log /targetdir "C:\Program Files\Microsoft Dynamics CRM"

    Hope this helps,

    Rob

    Monday, March 14, 2011 6:23 PM