Dear Harinder,
Can you please send your issue details at learnmgr@microsoft.com with the following detail’s?
-First Name
-Last Name
-Live ID you used to login to E-Learning
-16 Digit Hex PUID
16 Digit Hex PUID –
o Go to the following site: https://account.live.com/SummaryPage.aspx
o Sign-in to Windows Live.
o Click on Account Summary (in the left nav)
o Click on Registered Information (Above Password Reset Information)
o This will open up to your profile data.
o Scroll all the way down to the bottom and you will see the words: Unique ID: [16 digit HexPUID]
o Copy that 16 digit number paste it into this email.
-Course Name and Number you are referring to.
-URL where error/issue encountered.
-Screenshot of the error if you can get.
-Detailed description of the problem.
-Phone number we can reach you at.
-Country you are located in.
Thanks,
Vishwajeet Kumar Mishra,
Microsoft Learning Tier 2 Support Team.
