locked
I want to make a personal recepit for church RRS feed

  • Question

  • I purchased this soft ware from Office Depot for Living Witness church and now it's saying it's now genuine can you please look into this

    Thursday, July 17, 2008 7:39 PM

Answers

  • Hello Living Witness :-)

     

    Please provide us with the MGA Diagnostic results. We really need them so we may see what you are experiencing as well as provide you with a resolution. Should you ever require multiple versions of Office or Windows I would like to provide you with the following information.  Please review the following link:  http://www.microsoft.com/licensing/contact/default.mspx  

     

           Here you will find a phone number.  Please call the number and select option 3 then option 1.  The Microsoft representative here can better assist you with your question regarding purchasing Volume Licensing Agreemetns for non-profiet organizations. The Church and/or organization must have the registration as a non-profiet.  Microsoft Giving Programs are also available. The following URL will provide guidance on how to apply:

    http://www.microsoft.com/about/corporatecitizenship/citizenship/giving/apply/default.mspx . This link has some great information which may also further assist your organization. Hope this helps :-). 

     

     

    Take care,

     

    Stephen Holm, MS

    WGA and OGA Forum Manager

    • Proposed as answer by Lori MS Wednesday, July 23, 2008 7:16 PM
    • Marked as answer by Lori MS Thursday, July 24, 2008 10:51 PM
    • Unmarked as answer by Carl-S Thursday, August 28, 2008 3:59 AM
    • Marked as answer by Carl-S Thursday, August 28, 2008 3:59 AM
    • Unmarked as answer by Carl-S Thursday, August 28, 2008 3:59 AM
    • Unproposed as answer by Carl-S Thursday, August 28, 2008 3:59 AM
    • Marked as answer by Carl-S Thursday, August 28, 2008 3:59 AM
    Friday, July 18, 2008 10:23 PM

All replies

  • Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Thursday, July 17, 2008 7:55 PM
  • Hello Living Witness :-)

     

    Please provide us with the MGA Diagnostic results. We really need them so we may see what you are experiencing as well as provide you with a resolution. Should you ever require multiple versions of Office or Windows I would like to provide you with the following information.  Please review the following link:  http://www.microsoft.com/licensing/contact/default.mspx  

     

           Here you will find a phone number.  Please call the number and select option 3 then option 1.  The Microsoft representative here can better assist you with your question regarding purchasing Volume Licensing Agreemetns for non-profiet organizations. The Church and/or organization must have the registration as a non-profiet.  Microsoft Giving Programs are also available. The following URL will provide guidance on how to apply:

    http://www.microsoft.com/about/corporatecitizenship/citizenship/giving/apply/default.mspx . This link has some great information which may also further assist your organization. Hope this helps :-). 

     

     

    Take care,

     

    Stephen Holm, MS

    WGA and OGA Forum Manager

    • Proposed as answer by Lori MS Wednesday, July 23, 2008 7:16 PM
    • Marked as answer by Lori MS Thursday, July 24, 2008 10:51 PM
    • Unmarked as answer by Carl-S Thursday, August 28, 2008 3:59 AM
    • Marked as answer by Carl-S Thursday, August 28, 2008 3:59 AM
    • Unmarked as answer by Carl-S Thursday, August 28, 2008 3:59 AM
    • Unproposed as answer by Carl-S Thursday, August 28, 2008 3:59 AM
    • Marked as answer by Carl-S Thursday, August 28, 2008 3:59 AM
    Friday, July 18, 2008 10:23 PM