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email recipient question RRS feed

  • Question

  • Hello, do all email recipients need to be users or contacts? I'm thinking the answer is yes because I believe email recipients have to be set to entity references. However, I was wondering if an email can be sent to any other types of entities in CRM and if so then what those entities are. Also, I was wondering if there's any way in CRM to send an email to an email address that's not associated with an entity in CRM?
    Thursday, May 8, 2014 7:30 PM