Installing program just purchased RRS feed

  • Question

  • I have just purchased the Windows Live Onecare for $49.95 and cannot install it.

    I did not receive the email yet confirming purchase and message said that installation is unavailable at the moment.

    Where do I go from here??



    Monday, June 23, 2008 3:29 PM


  • Did you purchase online before downloading? Go to http://billing.microsoft.com to see if the subscription is active for the LiveID you used to purchase. I am not aware of any problems with the download currently. Try downloading from http://onecare.live.com - download the trial - then activate/subscribe with the LiveID that you confirmed as having an active subscription.


    Monday, June 23, 2008 4:47 PM