Vista won't validate, won't systemreform or anything. RRS feed

  • Question

  • First, my results of the system diagnostic tool:

    Diagnostic Report (1.7.0012.0):
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-HXW9X-8C4Q6-RRTYF
    Windows Product Key Hash: 2c60c8PK+dS3O9iLZEprcj5LGTw=
    Windows Product ID: 89583-OEM-7304115-80167
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: 3afd5412-70da-4870-8caf-7ec0818b20d1
    Is Admin: No
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered,
    Signed By: Microsoft
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: c:\windows\system32\slsvc.exe
    File Mismatch: c:\windows\system32\slc.dll
    File Mismatch: c:\windows\system32\drivers\spsys.sys
    File Mismatch: c:\windows\system32\slcext.dll

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>3afd5412-70da-4870-8caf-7ec0818b20d1</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-RRTYF</PKey><PID>89583-OEM-7304115-80167</PID><PIDType>3</PIDType><SID>S-1-5-21-1475473819-3442006836-402406691</SID><SYSTEM/><BIOS/><HWID>14303507018400FA</HWID><UserLCID>0406</UserLCID><SystemLCID>0406</SystemLCID><TimeZone>Rom, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>

    When i try to run validate, it says that my copy isn't "real", and i haven't passed the test.

    I think i found the problem. A little, very old, program i installed named RC Helicopter. When i try to uninstall it, it tells me that i haven't got the rigth 32/64 bit software, and i is unable to uninstall.

    Then i try to systemreform (im not a master in english, so i dont know if it is systemreform. But the thing where you set back your computer, to a certain place.). But it can't, it says that there is a problem in the writer. error: (0x800423F3)

    Please help me? I want to have the opportunity for aero back!


    Tuesday, June 5, 2007 8:07 AM


  • Hello Excile,


    Can you tell me what error code you get (if any) when you validate by clicking "Validate Windows" here: www.microsoft.com/genuine
    The error code will be gray and in brackets at the end of the message on the page that says validation failed.  (It'll look something like this:  [0xC004C000]).


    Also, it looks like your issue goes beyond validation since when you've tried system restore you say you get error code (0x800423F3).  This error code seems to be specific to system restore and from what I can see might not happen again if you try it again.  Have you gotten this error more than once?


    Thank you!

    Wednesday, June 6, 2007 9:16 PM