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    Its been a few months already and i keep getting the This computer is not running genuine Windows message. I follow the instructions and I get nowhere. I download the WindowsActivationUpdate.exe and after i run it and the progress bar goes to installation i get the following error:

    Update installation failed. Error information - 0xC8000247.

    Using the Microsoft help. I found and downloaded the MicrosoftFixit.wu.RNP.Run.exe. After running it, i get the following error:

    The troubleshooter has experienced an unexpected error and cannot continue.

    I also downloaded from Microsoft the MGADiag.exe tool and i get the following:

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
    Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
    Windows Product ID: 00359-OEM-8992687-00015
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {7F16DDAE-D6A8-4B43-8368-89194DADC990}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
    File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7F16DDAE-D6A8-4B43-8368-89194DADC990}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-613681883-3420369296-3714360852</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>R430/P430/R480              </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>06NR.M004.20100625.LX </Version><SMBIOSVersion major="2" minor="5"/><Date>20100625000000.000000+000</Date></BIOS><HWID>E82F3407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800015-02-1033-7601.0000-0242015
    Installation ID: 016253602851382252822835835326473172860295108921162012
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2BT4J
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 1/24/2015 2:05:58 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: 0x00000000
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 1:19:2015 19:14
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEA6GHGy4AX1jbCM9ScLlCu0Syxnl+i1kbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC  
      FACP            INTEL         CRESTLNE
      HPET            INTEL         CRESTLNE
      BOOT            PTLTD         $SBFTBL$
      MCFG            INTEL         CRESTLNE
      SLIC            SECCSD        LH43STAR
      SSDT            BrtRef        DD01BRT
      SSDT            BrtRef        DD01BRT
      SSDT            BrtRef        DD01BRT
      SSDT            BrtRef        DD01BR

    Last week, I found the GodMode option online. Under System Tools, I click on Activate Windows and I get the message that my windows 7 is genuine and activated. However, the This computer is not running genuine Windows message still re-appears.

    Under troubleshooting, if I click on Find and fix problems and go to Windows Update and I get the following error:

    Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer.However, i followed the instructions in the Microsoft website and it shows that it is running.

    All this issues started a couple of months after my kid drop the laptop while it was on and the computer would not start. After running several backup software, i got the laptop running and eventually this issues started. I bought this laptop from Bestbuy a few years back and still using the same operating system. It has Windows 7 Home Premium with Service Pack 1 installed.

    Thanks in advanced for your help.

    Saturday, January 24, 2015 10:32 PM

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    If KB3004394 is installed- uninstall it.

    This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -  

    Installing the Intel Rapid Storage Drivers

    try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

    (you want the iata_enu.exe download)

    Once complete, please reboot twice, then post another MGADiag report. 

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, January 25, 2015 8:13 AM
    Moderator
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    Sorry, how can i tell if kb3004394 is installed?  thanks for your response.

    Monday, January 26, 2015 12:40 AM
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    I found the installed updates under control panel. All my KBs installed are under 3000000. I downloaded and installed iata_enu.exe, but the computer became really slow. It has been getting faster but it is still slow. Here is the report after restarting the computer twice. I also already got the not genuine message already.

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
    Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
    Windows Product ID: 00359-OEM-8992687-00015
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {7F16DDAE-D6A8-4B43-8368-89194DADC990}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7F16DDAE-D6A8-4B43-8368-89194DADC990}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-613681883-3420369296-3714360852</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>R430/P430/R480              </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>06NR.M004.20100625.LX </Version><SMBIOSVersion major="2" minor="5"/><Date>20100625000000.000000+000</Date></BIOS><HWID>E82F3407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800015-02-1033-7601.0000-0242015
    Installation ID: 016734935364904182306210433171322852164244403620438245
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2BT4J
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 1/25/2015 7:23:01 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: 0x00000000
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 1:19:2015 19:14
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEA6GHGy9SM1jbEatScLlCu0Syxnl+i1kbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:

      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC  
      FACP            INTEL         CRESTLNE
      HPET            INTEL         CRESTLNE
      BOOT            PTLTD         $SBFTBL$
      MCFG            INTEL         CRESTLNE
      SLIC            SECCSD        LH43STAR
      SSDT            BrtRef        DD01BRT
      SSDT            BrtRef        DD01BRT
      SSDT            BrtRef        DD01BRT
      SSDT            BrtRef        DD01BRT

    Monday, January 26, 2015 3:31 AM
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    The report shows clear now - so your other problems are unrelated.

    You should also be able to install updates now.

    Are you still seeing non-genuine notifications?

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, January 26, 2015 6:05 AM
    Moderator
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    Computer got faster after another reboot. I saw the 'not genuine message' after rebooting the computer the second time. I was able to do the windows update but it said that windows update had to be install.. after the download it asked to reboot at the same time the 'not genuine message' showed up again. I did the reboot and after start up, i have not seen the message. It has only been 30 minutes after reboot but it usually pops up by now. Ill be doing windows updates for a few hours, I'm sure (its been a while now). Hopefully, I wont see the message again. If I do should I follow the instructions, now that windows updates are running? Thanks for your help.
    Monday, January 26, 2015 2:26 PM
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    I spoke to soon, I just saw the message in the middle of the windows update. I closed it and will wait for your response and for windows to finish updating. Thanks.
    Monday, January 26, 2015 3:20 PM
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    You need to repost a diagnostic that was run while you are seeing the Non-Genuine message.

    Please do not read this sentence. Please ignore the previous sentence.

    Monday, January 26, 2015 4:17 PM
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    Ok, I'll post it as soon as i get back from work.  thank you.
    Monday, January 26, 2015 5:55 PM
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    I left the computer running updates, I just got back from work and the 'not genuine message' was there.

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
    Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
    Windows Product ID: 00359-OEM-8992687-00015
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {7F16DDAE-D6A8-4B43-8368-89194DADC990}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7F16DDAE-D6A8-4B43-8368-89194DADC990}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-613681883-3420369296-3714360852</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>R430/P430/R480              </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>06NR.M004.20100625.LX </Version><SMBIOSVersion major="2" minor="5"/><Date>20100625000000.000000+000</Date></BIOS><HWID>E82F3407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800015-02-1033-7601.0000-0242015
    Installation ID: 016734935364904182306210433171322852164244403620438245
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2BT4J
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 1/26/2015 6:36:08 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: 0x00000000
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 1:19:2015 19:14
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEA6GHGy9SM1jbEatScLlCu0Syxnl+i1kbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC  
      FACP            INTEL         CRESTLNE
      HPET            INTEL         CRESTLNE
      BOOT            PTLTD         $SBFTBL$
      MCFG            INTEL         CRESTLNE
      SLIC            SECCSD        LH43STAR
      SSDT            BrtRef        DD01BRT
      SSDT            BrtRef        DD01BRT
      SSDT            BrtRef        DD01BRT
      SSDT            BrtRef        DD01BRT

    Tuesday, January 27, 2015 2:45 AM
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    Please attempt validation at www.microsoft.com/genuine/validate using Internet Explorer - what happens?

    If it fails, post a new MGADiag report.

    If it passes, reboot and see if the notification has gone.

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, January 27, 2015 6:30 AM
    Moderator
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    I was finally able to install all updates and my laptop finally says up to date. I have had the laptop running for several hours now and I have not seen that message. But I still went ahead and followed the validation link and it finally said that my computer is genuine.  Hopefully this will also fix my dvd drive not reading discs and Iphone not being detected. Thanks everyone for all your help.
    Wednesday, January 28, 2015 4:56 AM
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    My dvd/bluray did not work. Should I start a different post? I ran the search for errors under GodMode, search for updated drivers and  ran MicrosoftFixit.wu.RNP.Run but they cant find nothing wrong. When i put a dvd in it says to insert media even though a dvd or bluray is inserted. if i double click on it it just spins for a while but nothing happens. Thanks, and sorry if i should start a new post.
    Wednesday, January 28, 2015 5:28 AM
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    My dvd/bluray did not work. Should I start a different post? I ran the search for errors under GodMode, search for updated drivers and  ran MicrosoftFixit.wu.RNP.Run but they cant find nothing wrong. When i put a dvd in it says to insert media even though a dvd or bluray is inserted. if i double click on it it just spins for a while but nothing happens. Thanks, and sorry if i should start a new post.

           Please repost your inquiry in the Windows 7 Forum.  Thank you!

    Carey Frisch

    Wednesday, January 28, 2015 6:14 AM
    Moderator