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My diagnostic tool report thing. RRS feed

  • Question

  • Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-M8MK6-T3R86-8FQ2G
    Windows Product Key Hash: HBCBUpN1KkaKbTTkaHF91IfMflQ=
    Windows Product ID: 55274-OEM-2245001-39054
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {F9428B2A-6CE6-42F7-8FEF-AB2A0F61619C}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F9428B2A-6CE6-42F7-8FEF-AB2A0F61619C}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8FQ2G</PKey><PID>55274-OEM-2245001-39054</PID><PIDType>3</PIDType><SID>S-1-5-21-823518204-261478967-725345543</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1005.001</Version><SMBIOSVersion major="2" minor="3"/><Date>20030919000000.000000+000</Date></BIOS><HWID>9D6C326F01842053</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>      <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Sunday, June 15, 2008 10:18 AM

Answers

  • Doodinthe,

     

    In some cases, the mini Player might not function or the buttons might not be available (appear "grayed out") after you install Windows Media Player 10. To fix the problem, try restarting your computer. If the problem persists, do the following:

     

    1.

    Right-click an open area of the Windows taskbar (such as below the system clock), point to Toolbars, and then click Windows Media Player.

    This removes the check mark beside Windows Media Player and turns off mini Player mode.

    2.

    Restart your computer.

    3.

    Reinstall Windows Media Player 10 (do not try to remove your existing copy of Windows Media Player 10 first).

    4.

    Restart your computer again.

    If you should have other non-WGA questions please visit our other communities for helpful information here:  http://www.microsoft.com/atwork/community.mspx .  Thank you for visiting the forum.

     

    Lori MS

    Wednesday, June 18, 2008 6:04 PM

All replies

  • Doodinthe,

     

    Try running the diagnostic site provided by Microsoft first and if that doesn't help to resolve your validation issue please validate via phone.

     

    http://www.microsoft.com/genuine

     

    If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone".

     

    How to activate Windows XP by phone


    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

     

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "
    oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

     

    Lori MS
    Monday, June 16, 2008 9:49 PM
  • I've already run that tool, and already phoned the activation people. They managed to get my computer working again, which is good, but things like media player still say they can't be run without activation.
    Tuesday, June 17, 2008 4:04 PM
  • Doodinthe,

     

    In some cases, the mini Player might not function or the buttons might not be available (appear "grayed out") after you install Windows Media Player 10. To fix the problem, try restarting your computer. If the problem persists, do the following:

     

    1.

    Right-click an open area of the Windows taskbar (such as below the system clock), point to Toolbars, and then click Windows Media Player.

    This removes the check mark beside Windows Media Player and turns off mini Player mode.

    2.

    Restart your computer.

    3.

    Reinstall Windows Media Player 10 (do not try to remove your existing copy of Windows Media Player 10 first).

    4.

    Restart your computer again.

    If you should have other non-WGA questions please visit our other communities for helpful information here:  http://www.microsoft.com/atwork/community.mspx .  Thank you for visiting the forum.

     

    Lori MS

    Wednesday, June 18, 2008 6:04 PM