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  • Question

  • RESPECTED sir
    thanks for reply but my problum can not solve you here only checking my current software, i am telling each time my current windows xp software prpduct is not originel, you gave me all replys are valadiating current software,
    i want to say before a month i downloaded some updates becouse product id was genuien, when virus was came in my computer i format my computer by tecnician he dont know my comuter was genuin and there missed it, my cd is lost before some days so cant enter my comuters original product id
    now asking can i get back it product id,
    one thing pls dont give again validation reply becouse currently not genuin software
    Saturday, September 12, 2009 7:32 PM

Answers

  • To help us troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.  Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.  Thank you!


    Carey Frisch
    • Marked as answer by Dahale D Friday, September 25, 2009 5:11 PM
    Saturday, September 12, 2009 10:52 PM
    Moderator
  • again and again Diagnosting tool, how i tel u now, my running windows xp product id is not genuine, i am talking about what was my product id before installing it was changed when formated
    • Marked as answer by Dahale D Friday, September 25, 2009 5:11 PM
    Monday, September 14, 2009 7:30 PM
  • The product key for Windows XP can be found on the Certificate of Authenticity (COA) that came packaged with the Windows XP CD.  If Windows XP was preinstalled on your computer by the computer manufacturer, the Certificate of Authenticity (COA) is usually affixed to the computer case.

    Please see: What is a Certificate of Authenticity (COA)?
    Carey Frisch
    • Marked as answer by Carey FrischMVP, Moderator Tuesday, September 15, 2009 9:10 PM
    • Unmarked as answer by Dahale D Friday, September 25, 2009 5:11 PM
    • Marked as answer by Dahale D Friday, September 25, 2009 5:11 PM
    Monday, September 14, 2009 7:48 PM
    Moderator

All replies

  • To help us troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.  Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.  Thank you!


    Carey Frisch
    • Marked as answer by Dahale D Friday, September 25, 2009 5:11 PM
    Saturday, September 12, 2009 10:52 PM
    Moderator
  • again and again Diagnosting tool, how i tel u now, my running windows xp product id is not genuine, i am talking about what was my product id before installing it was changed when formated
    • Marked as answer by Dahale D Friday, September 25, 2009 5:11 PM
    Monday, September 14, 2009 7:30 PM
  • The product key for Windows XP can be found on the Certificate of Authenticity (COA) that came packaged with the Windows XP CD.  If Windows XP was preinstalled on your computer by the computer manufacturer, the Certificate of Authenticity (COA) is usually affixed to the computer case.

    Please see: What is a Certificate of Authenticity (COA)?
    Carey Frisch
    • Marked as answer by Carey FrischMVP, Moderator Tuesday, September 15, 2009 9:10 PM
    • Unmarked as answer by Dahale D Friday, September 25, 2009 5:11 PM
    • Marked as answer by Dahale D Friday, September 25, 2009 5:11 PM
    Monday, September 14, 2009 7:48 PM
    Moderator
  • my thought here can not solv my problem, so i will try another, my windows xp is old and i bye a second hand from a bank so i will try there or i will use illegle because nothing another resorce.....
    Tuesday, September 15, 2009 7:58 PM