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Disk notr RRS feed

  • Question

  • When I insert disk into cd drive one care does not recognize that it is there.  Program asks me to list path, I don't know what to put after E\

    Saturday, October 18, 2008 6:02 PM

Answers

  • Is this a blank CD/DVD? Is it an RW disc? If so, try using a one time disc - R, not RW. Do you have other burning software installed? If so, make sure that the optional module for Packet Writing, InCD for Nero or DirectCD for Roxio, is not installed and active as this can make the burner inaccessible to OneCare.

    If you are still unable to continue with backup and you've tried the above, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Monday, October 20, 2008 5:01 PM
    Moderator