Hi,
I have an OEM version of Windows XP Pro installed that came with my computer. It originally had SP 1A, but has been upgraded to SP3 through the windows updates. I now want to do a reinstall of xp to hopefully fix some problems I am having without
losing all my data. When I insert the SP1A disk that came with the computer, it tells me that I have a newer version of xp on the computer (SP3) and it can not do an upgrade install, but can only do a complete install where I will lose all my data. Now,
I also have another OEM disk for another computer that has XP PRO SP3 on it. Is there a way I can use this disk on my machine to do the reinstall without losing my data? The problem I am having is with internet explorer. It will not open
at all. I have tried all the troubleshooting ideas I can find and nothing works. This is my last resort, before biting the bullet and doing a complete reinstall where I loose all my data. I can back up all my files of course, but I hate to
loose all my program settings and other things that I have customized over the years. (Yeah, this is an older computer!!)
Thanks,
Stephen