none
validation issue due to moving windows to different hardware

    Question

  • I have a potential activation problem looming and I am trying to get answers
    ahead of the issue.

    I have been running Windows Vista Ultimate on a system for quite some
    time now. The computer died a couple of days ago (not a hard drive problem)
    and I decided to buy a bare-bones used system and transfer the C drive with
    windows and all my software, etc., to the replacement computer.

    In the meantime, as an interim solution, I moved the drive to an old computer
    that I had on hand. While I was able to get up and running, Windows informs me
    that I have 3 days (now 2) to activate.

    Now to my question. What issues will I have if I A) Activate now on the temporary
    system or B) wait until I install the drive on the final replacement system
    (by which time the activation period will have passed). I had a similar issue in
    the past and it wasn't easy or fun to get operational again.

    Please advice what I should do.

    Friday, September 23, 2011 5:42 PM

Answers

  • "Stuart Healy" wrote in message news:040fa0f9-1bec-4879-a508-45377d94ce5a...

    Ignore my last post. Here's the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F44PH-V3TD9-TD8YJ
    Windows Product Key Hash: oUgpv7NkQa3xJjwbeKG2ejObNo0=
    Windows Product ID: 89580-006-8173565-71030
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.001

    Other data-->
    SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension XPS Gen 2          </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20031020000000.000000+000</Date></BIOS

     

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, RETAIL channel
    Partial Product Key: TD8YJ
    License Status: Additional grace period (KMS license expired or hardware out of tolerance)
    Time remaining: 2820 minute(s) (1 day(s))

     


    Stuart Healy
     
    AH – that’s better
    I was wrong. Although the error message indicates a KMS license, the actual license is a Retail one – hopefully we’ll be able to fix it without having to mess around too much, and certainly without having to spend money!
     
    From what I can see in the report, the machine is apparently claiming that eh hardware has changed significantly. this sometimes happens because of driver updates, as well as because of physical changes.
    Hopefully, all you need to do is use telephone activation to re-activate the system.
     
    telephone activation.
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.

     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, September 26, 2011 9:13 PM
    Saturday, September 24, 2011 6:34 AM
    Moderator

All replies

  • "Stuart Healy" wrote in message news:7d994bda-23f1-4717-ad29-48d80f3521b9...

    I have a potential activation problem looming and I am trying to get answers
    ahead of the issue.

    I have been running Windows Vista Ultimate on a system for quite some
    time now. The computer died a couple of days ago (not a hard drive problem)
    and I decided to buy a bare-bones used system and transfer the C drive with
    windows and all my software, etc., to the replacement computer.

    In the meantime, as an interim solution, I moved the drive to an old computer
    that I had on hand. While I was able to get up and running, Windows informs me
    that I have 3 days (now 2) to activate.

    Now to my question. What issues will I have if I A) Activate now on the temporary
    system or B) wait until I install the drive on the final replacement system
    (by which time the activation period will have passed). I had a similar issue in
    the past and it wasn't easy or fun to get operational again.

    Please advice what I should do.

    If the OS came pre-installed, you are not entitled to move the installation to a new motherboard – it’s an OEM install which is locked to the first motherboard.
    You will have to purchase a new Full Retail package – probably for Windows 7 – with which you can either reinstall (as a repair) the existing OS, or Upgrade it to Win7.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, September 23, 2011 5:51 PM
    Moderator
  • Noel,

    Thanks for the response. The OS is not OEM installed. What I am trying to avoid is re-installing windows and all my software when it's completely unncessary (technically) and going through all the hassle that it will entail. I don't mind paying for a new copy of windows (by buying a new product key or whatever is required), although I don't see in my situation how I am violating any licensing issue. I will only be running the OS on one system.

    Thanks in advance for any further insight.

    Stuart

     

     


    Stuart Healy
    Friday, September 23, 2011 6:02 PM
  • Please provise an MGADiag report - it'll tell us most of what we need to know.

    In theory, if you transfer a Retail license, there should be no problem - it's the OEM licenses that 99% of people have problems with, having bought them because of the lower price, without realising the inherent restrictions.

     

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, September 23, 2011 8:22 PM
    Moderator
  • Thanks again Noel

    I ran the MGAdiag tool, however, the copy command failed to write the results so
    I could not get the text of the result. I've attached a couple of screenshot gifs
    that will hopefully give your the necessary info.

    Stuart

    . 

     

     


    Stuart Healy
    Friday, September 23, 2011 9:11 PM
  • Ignore the apparent error when you press the Copy button - it simply means that MGADiag was unable to save some files to the hard drive. The Copy/Paste mechanism still works 99% of the ime.

    The License type appears to be a KMS Volume license - you should really be talking to your System Admin about your problems.

    If you purchased this license, then I'm afraid you've been scammed- and need to purchase a legal copy of WIndows.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, September 23, 2011 9:22 PM
    Moderator
  • Thanks once again for the response.

    It appears that, yes, I have been scammed. When I bought the (now defunct) system
    several years ago it was running XP. I upgraded it to Vista without any licensing issue
    being detected. Since then I've been fat, dumb and happy. Now it's a different story,
    just fat and dumb

    My objective remains the same -- to use the currently installed and functional windows
    software without having to do any re-installation. Is there a way to re-license the
    current software (for an appropriate fee, of course) without having to do any
    installation work? I don't see why not -- we have sent men to the moon.

    Failing that, is there a way to "upgrade" over the current software rather than
    doing a full install. Anything to avoid starting from scratch and having to re-install
    every piece of software that I own.

    Hoping for a positive response.
    Stuart

     


    Stuart Healy
    Friday, September 23, 2011 9:47 PM
  • "Stuart Healy" wrote in message news:a7eb0fe4-3b4c-40c0-99d9-18de9bfb2ac4...

    Thanks once again for the response.

    It appears that, yes, I have been scammed. When I bought the (now defunct) system
    several years ago it was running XP. I upgraded it to Vista without any licensing issue
    being detected. Since then I've been fat, dumb and happy. Now it's a different story,
    just fat and dumb

    My objective remains the same -- to use the currently installed and functional windows
    software without having to do any re-installation. Is there a way to re-license the
    current software (for an appropriate fee, of course) without having to do any
    installation work? I don't see why not -- we have sent men to the moon.

    Failing that, is there a way to "upgrade" over the current software rather than
    doing a full install. Anything to avoid starting from scratch and having to re-install
    every piece of software that I own.

    Hoping for a positive response.
    Stuart

     


    Stuart Healy
     
    Before we go overboard, please provide a full MGADiag – I see some anomalies in the images, which may bear further investigation (and may not require a new license)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, September 23, 2011 10:04 PM
    Moderator
  • I wish I could provide the full MGADiag. The copy command reports

    "Failed to create output files, hr= 0x800706b5. Please contact support."

    and the MGADiagToolOutput folder is empty.

    What now?

     

     

     


    Stuart Healy
    Friday, September 23, 2011 10:33 PM
  • Ignore my last post. Here's the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F44PH-V3TD9-TD8YJ
    Windows Product Key Hash: oUgpv7NkQa3xJjwbeKG2ejObNo0=
    Windows Product ID: 89580-006-8173565-71030
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    ID: {0C5FE214-C6B7-4571-A4E6-969F59305AD6}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office FrontPage 2003 - 100 Genuine
    Microsoft Office Small Business 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0C5FE214-C6B7-4571-A4E6-969F59305AD6}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TD8YJ</PKey><PID>89580-006-8173565-71030</PID><PIDType>5</PIDType><SID>S-1-5-21-1263389288-2463600640-453978506</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension XPS Gen 2          </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20031020000000.000000+000</Date></BIOS><HWID>AE323507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>A69F861EE6375D6</Val><Hash>R2EkZ2+dClc4FL06r4geA2SBMRc=</Hash><Pid>72079-747-7316477-55850</Pid><PidType>1</PidType></Product><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>6A26FC5E1BC710</Val><Hash>bxQnjc6tS/mSDGWWGC1mHojGOxU=</Hash><Pid>81606-904-7300713-64409</Pid><PidType>1</PidType></Product></Products><Applications><App Id="17" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 30fab9cc-8614-4339-989f-7ce61fb7a5c4
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89580-00142-006-817356-01-1033-6001.0000-3562009
    Installation ID: 004683946564309534801976880266497392993163729626435355
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: TD8YJ
    License Status: Additional grace period (KMS license expired or hardware out of tolerance)
    Time remaining: 2820 minute(s) (1 day(s))

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAIABAABAAEAAQABAAAAAgABAAEA6GGEvHBIvs5ER9YA4sf05wo6lDby9ExByJ2sVpbF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    XPS   
      FACP   DELL    XPS   
      BOOT   DELL    XPS   
      SSDT   DELL  st_ex

     

     


    Stuart Healy
    Friday, September 23, 2011 10:39 PM
  • "Stuart Healy" wrote in message news:040fa0f9-1bec-4879-a508-45377d94ce5a...

    Ignore my last post. Here's the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F44PH-V3TD9-TD8YJ
    Windows Product Key Hash: oUgpv7NkQa3xJjwbeKG2ejObNo0=
    Windows Product ID: 89580-006-8173565-71030
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.001

    Other data-->
    SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension XPS Gen 2          </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20031020000000.000000+000</Date></BIOS

     

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, RETAIL channel
    Partial Product Key: TD8YJ
    License Status: Additional grace period (KMS license expired or hardware out of tolerance)
    Time remaining: 2820 minute(s) (1 day(s))

     


    Stuart Healy
     
    AH – that’s better
    I was wrong. Although the error message indicates a KMS license, the actual license is a Retail one – hopefully we’ll be able to fix it without having to mess around too much, and certainly without having to spend money!
     
    From what I can see in the report, the machine is apparently claiming that eh hardware has changed significantly. this sometimes happens because of driver updates, as well as because of physical changes.
    Hopefully, all you need to do is use telephone activation to re-activate the system.
     
    telephone activation.
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.

     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, September 26, 2011 9:13 PM
    Saturday, September 24, 2011 6:34 AM
    Moderator