Answered by:
Windows 7 Build 7600 This copy of windows is not genuine

Question
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I have been running this PC with Windows 7 since the commercial release. However, on starting the PC this morning it is now showing that it is not genuine. On looking at the system properties it is now showing a message stating that 'You must activate today. Activate Windows now.'
I can definately confirm that I had already activated windows 7 on first installation and it was genuine then.
I have tried putting the licence key from the original product (bought directly from Amazon.co.uk) and it now won't accept it as a genuine licence key.
The diagnostic is below.
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TTJVD-7TH47-BD6RP
Windows Product Key Hash: Gfx/qUxK91GdUnYn7IOQnRcU89A=
Windows Product ID: 00359-112-1421247-85024
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {13153930-D02F-480C-AC43-7F8A04B5444D}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{13153930-D02F-480C-AC43-7F8A04B5444D}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BD6RP</PKey><PID>00359-112-1421247-85024</PID><PIDType>5</PIDType><SID>S-1-5-21-2901969688-1985340225-3283658648</SID><SYSTEM><Manufacturer>Philips</Manufacturer><Model>HEPC7602/05</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20080618000000.000000+000</Date></BIOS><HWID>64BB0600010000FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DSGLTD</OEMID><OEMTableID>DSGVISTA</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.HWID Data-->
N/A, hr = 0x8007000dOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DSGLTD DSGVISTA
FACP DSGLTD DSGVISTA
HPET DSGLTD DSGVISTA
MCFG DSGLTD DSGVISTA
SLIC DSGLTD DSGVISTA
SSDT PmRef CpuPmThursday, December 31, 2009 9:16 AM
Answers
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Hello elenorh,
The Licensing Data section of the Diagnostic Report isn't showing correct information. This usually indicates that Windows 7's Licensing Store may be corrupt or unreadable. Try the below steps to recreate the Store.
1) Open an Internet Browser
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection servive may not be running, this is ok.
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start sppsvc
10) Type: slui.exe
11) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automaticly.
Thank you,
Darin MS- Proposed as answer by Darin Smith MS Thursday, December 31, 2009 9:07 PM
- Marked as answer by Darin Smith MS Monday, January 4, 2010 7:15 PM
Thursday, December 31, 2009 9:07 PM
All replies
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Hello elenorh,
The Licensing Data section of the Diagnostic Report isn't showing correct information. This usually indicates that Windows 7's Licensing Store may be corrupt or unreadable. Try the below steps to recreate the Store.
1) Open an Internet Browser
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection servive may not be running, this is ok.
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start sppsvc
10) Type: slui.exe
11) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automaticly.
Thank you,
Darin MS- Proposed as answer by Darin Smith MS Thursday, December 31, 2009 9:07 PM
- Marked as answer by Darin Smith MS Monday, January 4, 2010 7:15 PM
Thursday, December 31, 2009 9:07 PM -
I have the same problem and tried what you said, but when i am choosing to activate i get an error under error code: 0x8007000D and the text (the data is invalid).
I am using a student license, and a full one, not an upgrade version of windows. There must be a way to figure this out.
Thanks for the tip anyway Darin
Here is my diagnostic report!
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q7MPW-HB3DM-VJR6P
Windows Product Key Hash: w8TrI3U6Cq33Uep1XKdnpC326KQ=
Windows Product ID: 00371-840-9865914-85380
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {0698B81F-D1E1-47B1-B73E-B17042132C80}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0698B81F-D1E1-47B1-B73E-B17042132C80}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VJR6P</PKey><PID>00371-840-9865914-85380</PID><PIDType>5</PIDType><SID>S-1-5-21-3348357064-4266208300-1262128105</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0701 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090408000000.000000+000</Date></BIOS><HWID>74B80600010000F4</HWID><UserLCID>041D</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>92F5D45D698770C</Val><Hash>wAQzqkDNv/7wD8Naeb/ENfhZdeM=</Hash><Pid>81607-902-7324057-64138</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.
HWID Data-->
N/A, hr = 0x8007000d
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 040809 APIC2045
FACP 040809 FACP2045
HPET 040809 OEMHPET0
MCFG 040809 OEMMCFG
OEMB 040809 OEMB2045
Saturday, January 2, 2010 4:56 PM -
Darin,Many thanks. I had the same issue. As soon as I followed your instructions and completed #10, the message is gone. (Note: I bought my OEM Windows 7 software from MicroCenter so it was legitimate to begin with.)ChrisSunday, January 3, 2010 9:25 PM
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Hi Andre Lindholm,
Did you try the Steps I provided? If the steps didn't work then you don't appear to have the same issue as the original poster and should create your own thread to troubleshoot the issue (or then one issue per thread just causes confusion)
--------------------
Hi Chris,
Glad to hear the issue is resolved
Thanks,
Darin MSMonday, January 4, 2010 7:15 PM