locked
Windows 7 Build 7600 This copy of windows is not genuine RRS feed

  • Question

  • I have been running this PC with Windows 7 since the commercial release.  However, on starting the PC this morning it is now showing that it is not genuine.  On looking at the system properties it is now showing a message stating that 'You must activate today.  Activate Windows now.'

    I can definately confirm that I had already activated windows 7 on first installation and it was genuine then.

    I have tried putting the licence key from the original product (bought directly from Amazon.co.uk) and it now won't accept it as a genuine licence key.

    The diagnostic is below.

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-TTJVD-7TH47-BD6RP
    Windows Product Key Hash: Gfx/qUxK91GdUnYn7IOQnRcU89A=
    Windows Product ID: 00359-112-1421247-85024
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {13153930-D02F-480C-AC43-7F8A04B5444D}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{13153930-D02F-480C-AC43-7F8A04B5444D}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BD6RP</PKey><PID>00359-112-1421247-85024</PID><PIDType>5</PIDType><SID>S-1-5-21-2901969688-1985340225-3283658648</SID><SYSTEM><Manufacturer>Philips</Manufacturer><Model>HEPC7602/05</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20080618000000.000000+000</Date></BIOS><HWID>64BB0600010000FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DSGLTD</OEMID><OEMTableID>DSGVISTA</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.

    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DSGLTD  DSGVISTA
      FACP   DSGLTD  DSGVISTA
      HPET   DSGLTD  DSGVISTA
      MCFG   DSGLTD  DSGVISTA
      SLIC   DSGLTD  DSGVISTA
      SSDT   PmRef  CpuPm

    Thursday, December 31, 2009 9:16 AM

Answers

  • Hello elenorh,

      The Licensing Data section of the Diagnostic Report isn't showing correct information.  This usually indicates that Windows 7's Licensing Store may be corrupt or unreadable.  Try the below steps to recreate the Store.

    1) Open an Internet Browser
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
    Note: the Software Protection servive may not be running, this is ok.
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start sppsvc
    10) Type: slui.exe
    11) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automaticly.

    Thank you,
    Darin MS
    • Proposed as answer by Darin Smith MS Thursday, December 31, 2009 9:07 PM
    • Marked as answer by Darin Smith MS Monday, January 4, 2010 7:15 PM
    Thursday, December 31, 2009 9:07 PM

All replies

  • Hello elenorh,

      The Licensing Data section of the Diagnostic Report isn't showing correct information.  This usually indicates that Windows 7's Licensing Store may be corrupt or unreadable.  Try the below steps to recreate the Store.

    1) Open an Internet Browser
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
    Note: the Software Protection servive may not be running, this is ok.
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start sppsvc
    10) Type: slui.exe
    11) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automaticly.

    Thank you,
    Darin MS
    • Proposed as answer by Darin Smith MS Thursday, December 31, 2009 9:07 PM
    • Marked as answer by Darin Smith MS Monday, January 4, 2010 7:15 PM
    Thursday, December 31, 2009 9:07 PM
  • I have the same problem and tried what you said, but when i am choosing to activate i get an error under error code: 0x8007000D and the text (the data is invalid).

    I am using a student license, and a full one, not an upgrade version of windows. There must be a way to figure this out.

    Thanks for the tip anyway Darin

    Here is my diagnostic report!

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-Q7MPW-HB3DM-VJR6P
    Windows Product Key Hash: w8TrI3U6Cq33Uep1XKdnpC326KQ=
    Windows Product ID: 00371-840-9865914-85380
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {0698B81F-D1E1-47B1-B73E-B17042132C80}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0698B81F-D1E1-47B1-B73E-B17042132C80}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VJR6P</PKey><PID>00371-840-9865914-85380</PID><PIDType>5</PIDType><SID>S-1-5-21-3348357064-4266208300-1262128105</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0701   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090408000000.000000+000</Date></BIOS><HWID>74B80600010000F4</HWID><UserLCID>041D</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>92F5D45D698770C</Val><Hash>wAQzqkDNv/7wD8Naeb/ENfhZdeM=</Hash><Pid>81607-902-7324057-64138</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.

    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            040809        APIC2045
      FACP            040809        FACP2045
      HPET            040809        OEMHPET0
      MCFG            040809        OEMMCFG
      OEMB            040809        OEMB2045


    Saturday, January 2, 2010 4:56 PM
  • Darin,

    Many thanks. I had the same issue. As soon as I followed your instructions and completed #10, the message is gone. (Note: I bought my OEM Windows 7 software from MicroCenter so it was legitimate to begin with.)

    Chris
    Sunday, January 3, 2010 9:25 PM
  • Hi Andre Lindholm,

    Did you try the Steps I provided? If the steps didn't work then you don't appear to have the same issue as the original poster and should create your own thread to troubleshoot the issue (or then one issue per thread just causes confusion)

    --------------------

    Hi Chris,
    Glad to hear the issue is resolved


    Thanks,
    Darin MS
    Monday, January 4, 2010 7:15 PM