locked
New motherboard and then the genuine disc becomes suspect RRS feed

  • Question

  • Hello all,

    I damaged my motherboard (whilst hoovering the dust bunnies out of my pc) and replaced it with another of similar cost. The old one was about 5 years old and I built the pc myself.

    I did a reinstall, but when I entered the validation code, the woman on the phone said my disc was possibly a fake and I should visit this site. The disc is genuine and I've never run any copies on that pc.

    What are my options? I really can't afford to buy another xp?

     I should also add that I can't run the diagnostic tool yet as I can't log on.

    thanks for any help

    Tuesday, September 14, 2010 9:02 PM

Answers

  • Hello cat man111,

    Try the command in this thread http://social.microsoft.com/Forums/en-US/genuinewindowsxp/thread/4e7f62a7-7d60-4da5-a64d-159febdae150

     

    "

    If the computer can be started to a safe mode command prompt, run this to re-arm XP activation:

    rundll32.exe syssetup,SetupOobeBnk

    [The command must be typed exacly as above with space, caps, and comma.]

    If you try it, let us know if it worked for you. :-)"


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Proposed as answer by Darin Smith MS Wednesday, September 15, 2010 7:28 PM
    • Marked as answer by Darin Smith MS Thursday, October 14, 2010 6:53 PM
    Wednesday, September 15, 2010 1:19 PM

All replies

  • Hello all,

    I damaged my motherboard (whilst hoovering the dust bunnies out of my pc) and replaced it with another of similar cost. The old one was about 5 years old and I built the pc myself.

    I did a reinstall, but when I entered the validation code, the woman on the phone said my disc was possibly a fake and I should visit this site. The disc is genuine and I've never run any copies on that pc.

    What are my options? I really can't afford to buy another xp?

     I should also add that I can't run the diagnostic tool yet as I can't log on.

    thanks for any help


    If your copy of XP is labeled for sale with a new PC or is otherwise an OEM version then the copy of the operating system died with the motherboard. 
     
    If this is a retail purchase you don't have to "log on" or activate to run the genuine diagnostic program.  You can even download it using another computer and run it on any Windows computer that can be booted via using a flash drive or some other method to get the program on the target computer.  You can then copy and paste the results into a text editor program such as notepad and save the file.  Take it to a computer that can "log on" to the internet and paste the results into a reply.
     
    For anyone to help you we will need to see the full report from the Microsoft Genuine Diagnostic program.
    Wednesday, September 15, 2010 12:13 AM
  • Hello cat man111,

    Try the command in this thread http://social.microsoft.com/Forums/en-US/genuinewindowsxp/thread/4e7f62a7-7d60-4da5-a64d-159febdae150

     

    "

    If the computer can be started to a safe mode command prompt, run this to re-arm XP activation:

    rundll32.exe syssetup,SetupOobeBnk

    [The command must be typed exacly as above with space, caps, and comma.]

    If you try it, let us know if it worked for you. :-)"


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Proposed as answer by Darin Smith MS Wednesday, September 15, 2010 7:28 PM
    • Marked as answer by Darin Smith MS Thursday, October 14, 2010 6:53 PM
    Wednesday, September 15, 2010 1:19 PM