Can't open OneCare

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  The most likely cause of this is that .Net Framework is corrupt on your PC.

  To repair .Net Framework 2.0 on XP:

  Open Control Panel

  Select Add or Remove Programs

  Locate Microsoft .Net Framework 2.0

  Select the entry and when the installer launches, select Repair.

  Reboot when it completes.

   

  Alternatively, see this KB article:

  http://support.microsoft.com/kb/306160

   

  To remove a corrupt .Net Framework install, use this tool:

  http://astebner.sts.winisp.net/Tools/dotnetfx_cleanup_tool.zip

   

  The download of .Net Framework 2.0 can be found here:

  http://www.microsoft.com/downloads/details.aspx?familyid=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en

   

  To repair .Net Framework 2.0 and 3.0 on Vista, see this blog entry:

  http://blogs.msdn.com/astebner/archive/2007/03/26/how-to-repair-the-net-framework-2-0-and-3-0-on-windows-vista.aspx

   

  If the above does not resolve the problem with OneCare, please contact support:

  Qwest provides front line support for you, but you can still contact OneCare support via email directly as a trial user per the FAQ instructions.

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

  -steve

   

  Wednesday, November 5, 2008 12:49 PM

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  Steve,

   

  Thanks a million!  I wasn't able to repair the Net Framework through Control Panel, but I did use the cleanup tool to un-install it and then downloaded and re-installed the 2.0 Framework.

   

  I love it when things work as they should!  Thanks again!

   

  Lynnae

   

  Thursday, November 6, 2008 3:17 AM
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  Excellent! Glad that it worked for you. :-)

  -steve

   

  Thursday, November 6, 2008 4:15 PM

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