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vista validation - how to remove if non genuine RRS feed

  • Question

  • I had installed windows vista ultimate and all seemed fine unril today I get an error stating that I have a non genuine copy.  Until I get this matter resolved I would like to be able to still use my pc using my old xp version but I  cannot do anything in this limited state.  Can you please tell me how I may remove Vista.  Thanks
    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x80072efd
    Cached Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-9364X-37XGX-24W6P
    Windows Product Key Hash: aA067NOL80NWIZ94L6hWVdZMoIo=
    Windows Product ID: 89580-OEM-7332132-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {877B54AA-72C5-41B1-9261-5503CE77185D}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071023-1545
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-282-80041013_025D1FF3-170-80041013_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{877B54AA-72C5-41B1-9261-5503CE77185D}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-24W6P</PKey><PID>89580-OEM-7332132-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-2814295940-3109420185-122969255</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>8814AA5</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>2JKT45AUS</Version><SMBIOSVersion major="2" minor="4"/><Date>20080701000000.000000+000</Date></BIOS><HWID>18113CDF0184606A</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Lenovo</name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17428</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002


    Tuesday, August 19, 2008 6:32 AM

Answers

  • Jennief,

    You would be buying only the replacement media from Lenovo, since the computer already came with the XP Home license.  Generally the major manufacturers charge less than $25 for replacement media for the Operating System that shipped with the computer, assuming they have it in stock.

    If you use the replacement media, it will put a fresh installation of XP Home back onto your Lenovo computer.  That process destroys all data on the hard diks sobe sure to backup anything you can't afford to lose.

    On the other hand, if you liked Vista, you may want to stay with Vista.  Let's talk about the installation of Vista that is now on the computer.

    You wrote that you purchased a copy of Vista and the DVD had the hologram and you received a Certificate of Authenticity.  The installation of Vista currently on the computer is Vista Ultimate and the license type is OEM SLP.  OEM SLP licenses are licenses for installations of Windows that come pre-installed on computers exclusively from major manufacturers, such as Dell, Lenovo, HP, Sony, Toshiba, etc.  The CoA that accompanies an OEM SLP license will be the type that is supposed to be affixed to the computer case (just like the one on your computer you have now for XP Home) and the name of the major manufacturer is printed on the second line of the CoA.

    If you purchased the Vista DVD directly from Lenovo, then perhaps the circumstances of your situation would make sense.  However, if you purchased your Vista DVD from some other source, then the authenticity of the Vista DVD and its CoA is suspect due to these circumstances.

    Did you purchase the Vista DVD from a recognizable retail or online reseller, or was it purchased from some other source?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, August 20, 2008 3:49 AM

All replies

  • Jennief,

    Look on your Lenovo (if a laptop, on the bottom) and psot back telling us what version and edition of Windows is listed on the Certificate of Authenticity (CoA).  DO NOT post the Product Key printed on the CoA.

    Also, this entry in the mgadiag report says that your installed Office is nongenuine:
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2

    Please uninstall this nongenuine version as soon as possible.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, August 19, 2008 3:50 PM
  • Jennief,

    The only way to remove the installation of Vista you have right now is to reformat the hard disk drive.  There is no uninstallation for the copy of Vista currently on the computer.

    Please be sure to backup and offload any valuable data from the computer because a reformat will destroy all user data.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, August 19, 2008 3:52 PM
  • Hi, it is xp home edition - lenovo singapore
    Tuesday, August 19, 2008 6:36 PM
  • at the moment I can't uninstall anything and from what you have said I cannot restore it to xp so i can't remove office either.
    Tuesday, August 19, 2008 6:39 PM
  • Jennief,

    Thanks for responding with the requested info.

    As shown by the Certificate of Authenticity on the computer, your Lenovo is properly licensed to run Windows XP Home Edition.

    Your Lenovo computer is required by Microsoft to ship with some kind of method for the end user to reinstall the Operating System.  Such method could be one or more of the following:

    1.  Hidden recovery partition on the hard disk, accessed at boot up by special keystrokes.  Note that the process of installing Vista may have destroyed this hidden partition.

    2.  Manufacturer-supplied Recovery/Reinstallation CD/DVD included with the rest of the materials shipped with the computer.  Did your Lenovo come with these CDs/DVDs?

    3.  A utility accessible from the Start menu that takes the information in the hidden recovery partition and, using CDs/DVDs supplied by the customer, makes the Recovery/Reinstallation CDs/DVDs.  The customer is instructed upon first running the computer that they need to perform this action.  Did your Lenovo come with this, and if so, did you make the Recovery CDs/DVDs?

    If you do not have any of the methods above, your best course of action is to contact Lenovo tech support or customer service and inquire about purchasing Recovery/Reinstallation CDs/DVDs for your exact model of Lenovo.  Using the exact Recovery CDs/DVDs has the benefit of insuring that the right drivers and settings are installed along with the Lenovo-modified version of XP that originally came on the computer.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, August 19, 2008 10:57 PM
  • Thanks for that :)  If I do as suggested and pay to upgrade etc that should make my pc work ok as I had installed vista because internet explorer was always having a problem and as I didn't have the original disc for xp i had purchased the other (which I had thought was genuine as it had the hologram on the disc and certificate of authenticity etc).
    Wednesday, August 20, 2008 2:59 AM
  • Jennief,

    You would be buying only the replacement media from Lenovo, since the computer already came with the XP Home license.  Generally the major manufacturers charge less than $25 for replacement media for the Operating System that shipped with the computer, assuming they have it in stock.

    If you use the replacement media, it will put a fresh installation of XP Home back onto your Lenovo computer.  That process destroys all data on the hard diks sobe sure to backup anything you can't afford to lose.

    On the other hand, if you liked Vista, you may want to stay with Vista.  Let's talk about the installation of Vista that is now on the computer.

    You wrote that you purchased a copy of Vista and the DVD had the hologram and you received a Certificate of Authenticity.  The installation of Vista currently on the computer is Vista Ultimate and the license type is OEM SLP.  OEM SLP licenses are licenses for installations of Windows that come pre-installed on computers exclusively from major manufacturers, such as Dell, Lenovo, HP, Sony, Toshiba, etc.  The CoA that accompanies an OEM SLP license will be the type that is supposed to be affixed to the computer case (just like the one on your computer you have now for XP Home) and the name of the major manufacturer is printed on the second line of the CoA.

    If you purchased the Vista DVD directly from Lenovo, then perhaps the circumstances of your situation would make sense.  However, if you purchased your Vista DVD from some other source, then the authenticity of the Vista DVD and its CoA is suspect due to these circumstances.

    Did you purchase the Vista DVD from a recognizable retail or online reseller, or was it purchased from some other source?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, August 20, 2008 3:49 AM