Answered by:
Windows Vista Update error 80070246

Question
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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {196AE2CB-CC80-4AD4-93C8-BCA4E850CFD2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{196AE2CB-CC80-4AD4-93C8-BCA4E850CFD2}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-2574124891-2146690886-3746559402</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>Dell DXP061 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>2.5.1 </Version><SMBIOSVersion major="2" minor="3"/><Date>20070809000000.000000+000</Date></BIOS><HWID>BB323507018400FA</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>B8K </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software Licensing service is not running.Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: NAAAAAIAAAABAAEAAwABAAAAAwABAAEAJJSGf/wyN9ay0voxje/KjvL0WmVK86xW62XMMQ==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL B8K
FACP DELL B8K
HPET DELL B8K
BOOT DELL B8K
MCFG DELL B8K
SSDT DELL st_ex
DUMY DELL B8K
SLIC DELL B8KSaturday, March 26, 2011 6:06 PM
Answers
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"GerritVerh" wrote in message news:730e8997-5642-4907-801b-6a121ef6831a...
I started CMD,exe with run as administartor option :
Microsoft Windows [versie 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. Alle rechten voorbehouden.
C:\Windows\system32>net start slsvc
De Software Licensing-service wordt gestart.
Kan de Software Licensing-service niet starten.
Systeemfout.
Systeemfout 53507.
C:\Windows\system32>
Error 53507 is relatively rare - I think your best bet is probably to create a support incident with WGA support and see if they can help.(it should be free - make sure that you choose options for Activation/Validation/WGA in the dropdowns)
North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, March 29, 2011 8:52 PM
Monday, March 28, 2011 1:07 PMModerator
All replies
-
"GerritVerh" wrote in message news:7dd25dac-f81a-4b1e-a07c-ca719fdfc167...
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {196AE2CB-CC80-4AD4-93C8-BCA4E850CFD2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{196AE2CB-CC80-4AD4-93C8-BCA4E850CFD2}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-2574124891-2146690886-3746559402</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>Dell DXP061 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>2.5.1 </Version><SMBIOSVersion major="2" minor="3"/><Date>20070809000000.000000+000</Date></BIOS><HWID>BB323507018400FA</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>B8K </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software Licensing service is not running.Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: NAAAAAIAAAABAAEAAwABAAAAAwABAAEAJJSGf/wyN9ay0voxje/KjvL0WmVK86xW62XMMQ==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL B8K
FACP DELL B8K
HPET DELL B8K
BOOT DELL B8K
MCFG DELL B8K
SSDT DELL st_ex
DUMY DELL B8K
SLIC DELL B8K
Your problem is that the Software Licensing Service is not runningPlease check that the Software Licensing service is set to startup type Automatic.
Click on Start
in the Search box, type
SERVICES.MSC
and hit the Enter key
Accept the UAC prompt that comes up
In the listing of Services, find the Software Licensing Service (SLSVC)
right-click on it, and select Properties.
make sure that the service Startup type is set to Automatic - click Apply if you've had to change anything.
Then try starting the service.
What is the result?
If you get an error message, please report back with the EXACT details.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, March 27, 2011 12:24 PMModerator -
I started CMD,exe with run as administartor option :
Microsoft Windows [versie 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. Alle rechten voorbehouden.
C:\Windows\system32>net start slsvc
De Software Licensing-service wordt gestart.
Kan de Software Licensing-service niet starten.
Systeemfout.
Systeemfout 53507.
C:\Windows\system32>
Monday, March 28, 2011 11:30 AM -
"GerritVerh" wrote in message news:730e8997-5642-4907-801b-6a121ef6831a...
I started CMD,exe with run as administartor option :
Microsoft Windows [versie 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. Alle rechten voorbehouden.
C:\Windows\system32>net start slsvc
De Software Licensing-service wordt gestart.
Kan de Software Licensing-service niet starten.
Systeemfout.
Systeemfout 53507.
C:\Windows\system32>
Error 53507 is relatively rare - I think your best bet is probably to create a support incident with WGA support and see if they can help.(it should be free - make sure that you choose options for Activation/Validation/WGA in the dropdowns)
North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, March 29, 2011 8:52 PM
Monday, March 28, 2011 1:07 PMModerator