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Files only exist on the desktop.

Question
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I'm syncing a folder with 2 computers and the live desktop.
after a couple of day now I need something from the folder
and the files are missing the directory structure remains but it is empty on both computers
However, the live desktop has everything on it.
I signed out of the client on both computers.
I want to go back to livesync but my files are all on the desktop
Is there an easy way to download all of them?
I also have a folder I was sharing between 2 computer only since it was too big for the desktop
both computers have just empty directories now. Is there ay way to recover the files that were deleted?
thanks,
/ericMonday, November 16, 2009 9:57 PM
Answers
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The files in the holding area seem to indicate that they are conflicts awaiting resolution by you. Since you had a significant number of conflicts, something apears to have gone wrong with the resolution process.
Can you explain more about the way the conflicts happened and how they were resolved? For example, did they all appear on one PC, the Live Desktop, or in multiple locations? Did you resolve them in one location or all location where they occurred? If you resolved them in one location, and told Live Mesh to delete file A and keep file B, the file A would have been deleted from all devices and the Live Desktop and file B would then need to sync to all devices.
Here's what I would do.
Remove all folders from being synchronized with all devices via the sync settings on the Live Desktop.
Manually restore the files that are missing from all devices so that you now have a single PC with all folders and files in the state that you desire.
Manually copy these folders and files to the other devices over the LAN so that all PCs are now in sync - manually.
Back up a copy of the folder and files to another location, perhaps an external drive.
Delete the Live Desktop copies of the folders.
On a single PC, add the top level folder back to the Mesh.
Accept the offered light blue Mesh folder that appears on each PC desktop in the Mesh and click the browse button to merge the offered fodler with the existing folder that you know is identical. Accept the warning about conflicts - there should be none, though Mesh will churn for a while.
Doing the above will mean that the files will need to be uploaded by Mesh to the Live Desktop again, but no real transfer should need to happen between the PCs since you did that manually to start.
I realize that this will potentially be a painful process, by the way, but it should work *and* you will have a backup of the folder just in case.
-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~- Proposed as answer by Stephen BootsMVP, Moderator Wednesday, November 18, 2009 5:56 PM
- Marked as answer by kensm [msft] Monday, November 23, 2009 5:09 AM
Wednesday, November 18, 2009 5:56 PMModerator
All replies
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I'm really not clear on what you are seeing and what happened.
Any files that are deleted due to an action mirrored from another location will be found in the local Recyle Bin.
You mention Live Sync - are you using Live Mesh *and* Live Sync for the same folder? If so, this would explain the bahavior as having two programs pointing to the same end points for synchronization can cause deletions such as this.
So, for the first problem:
If you are using Live Sync, change the settings at http://sync.live.com to *not* sync the fodlers that you are also synchronizing via Live Mesh.
On the Live Desktop, change the sync settings to not sync with either PC. The local folders will turn from blue to yellow.
Manually download the files from the Live Desktop to one of the PCs.
Manually copy the files to the other PC either from the Live Desktop or directly over the LAN.
Once the files are restored, choose which Sync program you will use for that folder and configure it. If you choose Live Mesh, change the Sync settings on the Live Desktop which will offer the folder to the PCs. Click the light ble offered folder and choose browse to merge with an existing folder location.
The folder that was only P2P - check the Live Desktop sync settings and confirm that it does not show sync with Live Desktop.
Check your Recycle Bin for the missing files.
Review the notifier for history of actions taken by Live Mesh on the folders.
If this folder was also set to sync with Live Sync, check the activity for that folder in Live Sync.
If I am wrong and you are only using Live Mesh, and you cannot recover the files, please file a bug with logs from both PCs per the instructions here:
How to Submit Bugs and Live Mesh Logs
Note that you probably won't get a response to the bug report, though. It will be transferred to the internal system to be assigned to the appropriate development group.
-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~Tuesday, November 17, 2009 2:10 PMModerator -
yes I was using live sync and never had a issue but live mesh seemed better since I could access the live desktop from anywhere.
I remove any folder to be synced by live sync then installed live mesh.
The folders I setup to sync with the desktop and each other were previously sync'd.
I added a third computer to sync the same folder and it download the folders from the live desktop but had a conflict for each file.
It took a long time to fix conflicts with over 4000 files.
As far as the folders that were just sync'd between computer and not sync'd with live desktop.
The files are not in the folders but were not deleted as previously thought.
They are in Users > eric > AppData > Local> Microsoft > Live Mesh > GacBase > Holding Area.
18664 items in 1 folder
While the directory structure is all that exist in the original location all 431 folders empty
Is there anyway to have live mesh put the files back ?
/ericWednesday, November 18, 2009 3:59 PM -
The files in the holding area seem to indicate that they are conflicts awaiting resolution by you. Since you had a significant number of conflicts, something apears to have gone wrong with the resolution process.
Can you explain more about the way the conflicts happened and how they were resolved? For example, did they all appear on one PC, the Live Desktop, or in multiple locations? Did you resolve them in one location or all location where they occurred? If you resolved them in one location, and told Live Mesh to delete file A and keep file B, the file A would have been deleted from all devices and the Live Desktop and file B would then need to sync to all devices.
Here's what I would do.
Remove all folders from being synchronized with all devices via the sync settings on the Live Desktop.
Manually restore the files that are missing from all devices so that you now have a single PC with all folders and files in the state that you desire.
Manually copy these folders and files to the other devices over the LAN so that all PCs are now in sync - manually.
Back up a copy of the folder and files to another location, perhaps an external drive.
Delete the Live Desktop copies of the folders.
On a single PC, add the top level folder back to the Mesh.
Accept the offered light blue Mesh folder that appears on each PC desktop in the Mesh and click the browse button to merge the offered fodler with the existing folder that you know is identical. Accept the warning about conflicts - there should be none, though Mesh will churn for a while.
Doing the above will mean that the files will need to be uploaded by Mesh to the Live Desktop again, but no real transfer should need to happen between the PCs since you did that manually to start.
I realize that this will potentially be a painful process, by the way, but it should work *and* you will have a backup of the folder just in case.
-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~- Proposed as answer by Stephen BootsMVP, Moderator Wednesday, November 18, 2009 5:56 PM
- Marked as answer by kensm [msft] Monday, November 23, 2009 5:09 AM
Wednesday, November 18, 2009 5:56 PMModerator