locked
Windows 7 Build 7600 "This copy of Windows is not genuine" RRS feed

  • Question

  • The copy of Windows 7 that I bought FROM MICROSOFT is now showing the "This copy of Windows is not genuine" message together with the black desktop. Genuine Advantage Diagnostics shows:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-M3DJT-4J3WC-733WD

    Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=

    Windows Product ID: 00371-OEM-8992671-00524

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.048

    ID: {D88647BF-3982-47C7-A585-87D7848D21C5}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.101026-1503

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Ian\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{D88647BF-3982-47C7-A585-87D7848D21C5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-4252571336-934499306-3628096188</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7592</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V28.4</Version><SMBIOSVersion major="2" minor="5"/><Date>20100707000000.000000+000</Date></BIOS><HWID>53B93607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00178-926-700524-02-1031-7600.0000-0782011

    Installation ID: 010910519024011233452265290400227262366711857405121375

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 733WD

    License Status: Notification

    Notification Reason: 0xC004F057.

    Remaining Windows rearm count: 3

    Trusted time: 22/04/2011 10:45:18

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: N/A

    HealthStatus: 0x0000000000000000

    Event Time Stamp: N/A

    ActiveX: Not Registered - 0x80040154

    Admin Service: Not Registered - 0x80040154

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: MgAAAAEABAABAAIAAAABAAAAAQABAAEA6GEOiXAkqnb8U0jkEIvySlquMp5auNa8Rso=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 7592MS A7592400

      FACP 7592MS A7592400

      HPET 7592MS OEMHPET 

      MCFG 7592MS OEMMCFG 

      OEMB 7592MS A7592400

      GSCI 7592MS GMCHSCI 

      SSDT DpgPmm CpuPm

     

     

    Friday, April 22, 2011 8:57 AM

Answers

  • The version I bought from Microsoft was the download Windows 7 32-bit Upgrade as I was under the impression that I was upgrading from the German-language version to an English-language version.

     

    I am (generally) grateful for the (mostly) helpful comments received. I intend to do the following:

    Full install of unused licenced Windows Vista with hard disk re-format

    Install of Windows 7 using the upgrade version I bought from Microsoft.

     

    If I understand what has been posted here, that should eliminate the record of the un-licenced version of Windows presently activated on the workstation.

    • Marked as answer by HotFXMan Saturday, April 23, 2011 8:50 AM
    Saturday, April 23, 2011 8:49 AM

All replies

  • "HotFXMan" wrote in message news:7dfa3175-0c5d-4358-a07e-9ff3618c3e6e...

    The copy of Windows 7 that I bought FROM MICROSOFT is now showing the "This copy of Windows is not genuine" message together with the black desktop. Genuine Advantage Diagnostics shows:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-M3DJT-4J3WC-733WD

    Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=

    Windows Product ID: 00371-OEM-8992671-00524

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.048

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

     

    Other data-->

    SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7592</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V28.4</Version><SMBIOSVersion major="2" minor="5"/><Date>20100707000000.000000+000</Date></BIOS

     

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Partial Product Key: 733WD

    License Status: Notification

    Notification Reason: 0xC004F057.

     

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table


    MS does NOT sell OEM_SLP licenses except to major manufacturers - and they are not for resale.
    Your machine is based on a retail motherboard - the Key in use is a OEM_SLP Key for a Dell computer.
     
    If you got the Win7 package from MS, the Key should either be in the package (if a physical sale) or in your confirmation email, and in the store account (if an electronic purchase)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 22, 2011 10:23 AM
    Moderator
  • <quote> The copy of Windows 7 that I bought FROM MICROSOFT

    To amplify Noel's comments, Nonsense.  This copy of Windows was illegally copied from another computer and was installed on this one along with an activation exploit.  This copy is a manufacturer's copy

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    and not purchased from Microsoft or any other retailer.  All purchaces from Micorsoft are type 5 Retail and look like this

    Windows Product ID Type: 5
    Windows License Type: Retail

    Your copy of Windows was originally preinstalled at a factory on a different brand of computer.  OEM SLP copies of Windows require a corresponding table in the BIOS in order to activate.  The BIOS table on this computer is not the correct one for this copy of Windows. 

    BIOS valid for OA 2.0: yes, but no SLIC table

    You need to purchase a full license copy of Windows 7 or restore the previous operating system.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, April 22, 2011 2:26 PM
    Answerer
  • "To amplify Noel's comments, Nonsense."

     

    I posted my question in good faith. I have not illegally copied Windows. The facts are as follows:

    Around 20 March, I bought a two-year-old Dell workstation on eBay. It came with a German version of Windows 7 installed. On receiving the workstation I bought a copy of Windows 7 (download version) from Microsoft as I wished to have an English version of Windows. Since you seem to be a suspicious lot, I can supply the invoice details if you wish. I installed this as an upgrade over the existing German version.

    30 days later, the Genuine Advantage message started to appear. I attempted to activate the Product Code I BOUGHT FROM MICROSOFT and it failed, saying it was invalid for my workstation. The Product Key in the diagnostic message is unknówn to me.

    Subsequently, I tried activation with the Product Code on the Dell label attached to the workstation and that has worked.

    I resent your assumption of wrong-doing on my part.

    However, I have resolved the issue myself - no thanks to you at all.

    Friday, April 22, 2011 3:01 PM
  • Hello HotFXMan,

    By inputting the product key from the Dell CoA, you have simply changed the conditions of the installation so that the activation exploit that is on the computer can function once more, or at least for another 30 days, anyway.

    The crux of the issue is that the motherboard in this Dell computer is not a Dell motherboard (it's a MicroStar International MSI-7592), therefore the original Dell operating system license which is an OEM SLP license won't work with that motherboard unless an activation exploit is in place.

    Is the Dell CoA on the computer for Windows 7 Professional?  If so, you might be able to properly legitimize the installation of W7Pro on the computer by repartitioning, reformatting, and doing a fresh installation of W7P from a genuine Microsoft disc, then when it comes time to activation, choose the option to do a Telephone Activation.  When the automated phone system picks up, do not enter or say anything into the system, which will transfer you to a live activation rep.  Explain to the rep that the motherboard on your Dell computer died, a new one from Dell was not readily available, so you bought a generic replacement motherboard, and you now need to activate your licensed OEM copy of W7P on this computer.  More often that not, the activation reps will approve your request and will give you an activation code or a new product key.

    Friday, April 22, 2011 3:39 PM
  • Just another comment:

    The COA would not have the OEM SLP key. It would have an OEM COA key which is unique.

    Friday, April 22, 2011 3:52 PM
    Answerer
  • I attempted to activate the Product Code I BOUGHT FROM MICROSOFT and it failed,

    Are you saying that you bought a WGA replacement product key online? 

    Whatever else, you did not buy the copy of Windows in your WGADiag report pasted above from Microsoft.  You just didn't.  The seller who sold you a Dell with an MSI mobo cheated you with the OS. 

    This copy will not ever activate and the seller shorted you a legit operating system.  You should contact the seller and protest what he did.  In the meantime you do need to replace this copy of Windows.  The solution is to purchase a full (not upgrade) license copy of Windows.   If you purchase a full license copy of Windosw 7 Professional you will not have to reinstall anything but can simply change the product key and it will activate online immediately.  You can purchase online at the Microsoft Store and be done with this whole thing in minutes. 

    Good luck with it.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Friday, April 22, 2011 4:40 PM
    Answerer
  • There seems to be much confusion in this thread so I will try to summarize the facts in this issue.

    1) The customer states they purchased Windows 7 from Microsoft.

    2) The Customer also states that they had problem using the Microsoft purchased Product Key so they tried using the Dell Product Key.

    3) The Non-Genuine issue is occurring (and the Diagnostic Report was generated) while the Dell Product Key is in use (not the key purchased from Microsoft). <This is where much of the confusion derives from>

     

      My recommendation is to start over, reinstall Windows Using the Downloadable Software Provided by Microsoft from when you bought Windows 7 from Microsoft. This way you can be sure you are using the Right software for the Right product key.

      If at that point you have any problems, don't change the Product key or anything else, just generate a new Diagnostic Report, create a new thread and post the report. This will allow us to diagnose the issue without the confusion of having to read through a convoluted chain of events involving multiple product keys and such. 

     

    Thank you


    Darin MS
    • Proposed as answer by Darin Smith MS Friday, April 22, 2011 11:49 PM
    Friday, April 22, 2011 11:49 PM
  • The version I bought from Microsoft was the download Windows 7 32-bit Upgrade as I was under the impression that I was upgrading from the German-language version to an English-language version.

     

    I am (generally) grateful for the (mostly) helpful comments received. I intend to do the following:

    Full install of unused licenced Windows Vista with hard disk re-format

    Install of Windows 7 using the upgrade version I bought from Microsoft.

     

    If I understand what has been posted here, that should eliminate the record of the un-licenced version of Windows presently activated on the workstation.

    • Marked as answer by HotFXMan Saturday, April 23, 2011 8:50 AM
    Saturday, April 23, 2011 8:49 AM