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    i have a new genuine windows Xp Pro (version 2002). after intallation it gives genuine windows validation error and my wallpaper is showing in black color.

    tell me how i get through this problem.

    thank u,

    zubair.
    Sunday, June 28, 2009 5:57 PM

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    Hello Dellaine,

      Regardless of Genuine status, Vista's Anti-piracy systems do not stop software from being installed. 

      You are receiving the message "installAation package could not be opened" because Vista could not, in fact, open the package. 

      Microsoft has no control over 3rd party software.  If an install package isn't written correctly or has become corrupt there is little Microsoft can do.

      You may try posting your issue to one of the Vista Answers forum http://social.answers.microsoft.com/Forums/en-US/category/windowsvista and see if anyone else has a suggestion or has experienced/resolved the issue themselves (I suggest including, in your post, the name of the application you are trying to install)

    Sorry I couldn't be more help,
    Darin MS
    Thursday, July 2, 2009 4:57 PM

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    Hello zubair sadiq,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the “Windows” tab, and click the "Copy" button then “Paste” the report into a reply message in this thread.

    Thank you,
    Darin MS
    Monday, June 29, 2009 8:24 PM
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    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-DPGFR-GXGQW-MYTX6
    Windows Product Key Hash: 3/0g/GGYOfMz8ngWnO5WXWozTig=
    Windows Product ID: 55274-647-7901425-23289
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {DEB3131C-5BEF-4EE4-BBDE-1706D900E8EC}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DEB3131C-5BEF-4EE4-BBDE-1706D900E8EC}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MYTX6</PKey><PID>55274-647-7901425-23289</PID><PIDType>1</PIDType><SID>S-1-5-21-436374069-1606980848-839522115</SID><SYSTEM><Manufacturer>Packard Bell NEC</Manufacturer><Model>00000000000000000000000</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1.0K</Version><SMBIOSVersion major="2" minor="3"/><Date>20030730000000.000000+000</Date></BIOS><HWID>2F053C0F0184A053</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 10711:Packard Bell B.V|10711:Packard Bell B.V|1F4F0:Packard Bell B.V|1F4F0:Packard Bell B.V|1F4F0:Packard Bell B.V|10711:Super Shivuk Technologies LTD|1FF70:SYNNEX TECHNOLOGY INTERNATIONAL CORP|1FF70:SYNNEX TECHNOLOGY INTERNATIONAL CORP|1FF70:SYNNEX TECHNOLOGY INTERNATIONAL CORP
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    THIS IS MINE, COS I HAVE THE SAME PROBLEM! ANY WAY YOU CAN HELP ME TOO? I DONT WANT TO "RE-BUY" WINDOWS XP AS IT COSTS MORE THAN MY COMPUTER COST!

    THNX

    Wednesday, July 1, 2009 8:17 AM
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    I am trying to run an installation prgram with the following message
    The installAation package could not be opened.
    Contact the application vendor to verify that this is
    a valid Windows Installer package.

    Well I.ve done that, any other ideas how to fix this problem?
    System requirements all check out fine???

    Help









    ct Key Hash: VvXkCpofvCoIasQ3tAM+RhZcb+8=
    Windows Product ID: 76477-OEM-2166596-89701
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {33E57061-756A-4A1D-842F-E62C95B1A05E}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{33E57061-756A-4A1D-842F-E62C95B1A05E}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MV2FD</PKey><PID>76477-OEM-2166596-89701</PID><PIDType>3</PIDType><SID>S-1-5-21-839522115-507921405-725345543</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>TravelMate 4060 </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>3A05</Version><SMBIOSVersion major="2" minor="31"/><Date>20050903000000.000000+000</Date></BIOS><HWID>07693407018400D2</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>The Computer Market</name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 16BC3:Acer Incorporated|1190C:Acer Incorporated
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Thursday, July 2, 2009 1:44 PM
  • Question
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    Hello Dellaine,

      Regardless of Genuine status, Vista's Anti-piracy systems do not stop software from being installed. 

      You are receiving the message "installAation package could not be opened" because Vista could not, in fact, open the package. 

      Microsoft has no control over 3rd party software.  If an install package isn't written correctly or has become corrupt there is little Microsoft can do.

      You may try posting your issue to one of the Vista Answers forum http://social.answers.microsoft.com/Forums/en-US/category/windowsvista and see if anyone else has a suggestion or has experienced/resolved the issue themselves (I suggest including, in your post, the name of the application you are trying to install)

    Sorry I couldn't be more help,
    Darin MS
    Thursday, July 2, 2009 4:57 PM