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Vista Home Premium Genuine help RRS feed

  • Question

  • Couple of months ago i bought my laptop and it came with a free express upgrade. Then yesterday the cd came, i installed it and everything worked fine. but then few hour later a window pop uped saying an unauthorize change was made to your license and it gave me two options validate now or close. i clicked validate now and did everything. My result was: "This copy of Windows did not pass genuine validation. Either an unauthorized change was made to Windows files or a software program installed on this computer is not currently compatible with Windows Vista."

     

    any help?

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f027
    Windows Product Key: *****-*****-QMMY6-CV4CC-T3M7Y
    Windows Product Key Hash: AvXo7c78tSeU6LbLXp3ExRmMwp8=
    Windows Product ID: 89578-OEM-7318097-13289
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.000
    ID: a0684e12-a819-49ce-8a86-1249292a8f6c
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: K:20070401111108394-M:20070401104508369-
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_025D1FF3-138-80041013_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>a0684e12-a819-49ce-8a86-1249292a8f6c</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.000</OS><PKey>*****-*****-*****-*****-T3M7Y</PKey><PID>89578-OEM-7318097-13289</PID><PIDType>3</PIDType><SID>S-1-5-21-1942900973-1258732096-2473294259</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-FE770G</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0172J3</Version><SMBIOSVersion major="2" minor="40"/><Date>20060904000000.000000+000</Date></BIOS><HWID>75BE3D07018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Sony Electronics Inc.</name><model>VAIO Computer</model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57873</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Sunday, April 1, 2007 6:24 PM

Answers