locked
HP Laptop decides no longer Genuine Windows RRS feed

  • Question

  • Similar to other threads, bought 22.06.2010 HP W7 HomePremium    COA says W7 HP OA - HP

    System Properties says activated and shows
    00359-OEM-sevendigits-00010


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->


    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {0F73C078-26EE-4D69-A1ED-9FA2986086E6}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.111118-2330
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A


    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002


    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002


    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics:
    B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->


    Other data-->
    Office Details:
    <GenuineResults><MachineData><UGUID>{0F73C078-26EE-4D69-A1ED-9FA2986086E6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2091624311-240057900-1637029572</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP
    G72 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.09</Version><SMBIOSVersion
    major="2" minor="6"/><Date>20100420000000.000000+000</Date></BIOS><HWID>0D523707018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
    Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product
    GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft
    Office Professional Edition
    2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57145</Pid><PidType>14</PidType></Product></Products><Applications><App
    Id="15" Version="11" Result="114"/><App Id="16" Version="11"
    Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19"
    Version="11" Result="114"/><App Id="1A" Version="11"
    Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44"
    Version="11" Result="114"/></Applications></Office></Software></GenuineResults>


    Spsys.log Content: 0x80070002


    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run
    'slui.exe 0x2a 0x8002801D' to display the error text.
    Error: 0x8002801D


    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 3:30:2012 09:57
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration




    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAeqisQaaoMHSSyZ6++IeGzWw+XF0=


    OEM Activation 1.0 Data-->
    N/A


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name       OEMID Value     OEMTableID Value
      APIC                  HPQOEM          SLIC-MPC
      FACP                  HPQOEM          SLIC-MPC
      HPET                  HPQOEM          SLIC-MPC
      BOOT                  HPQOEM          SLIC-MPC
      MCFG                  HPQOEM          SLIC-MPC
      WDAT                  HPQOEM          SLIC-MPC
      ASF!                  HPQOEM          SLIC-MPC
      SLIC                  HPQOEM          SLIC-MPC
      ASPT                  HPQOEM          SLIC-MPC
      SSDT                  PmRef           CpuPm

    What's the next step ?

    Phil

    Friday, March 30, 2012 5:50 PM

Answers

  • "P D Thompson" wrote in message news:7e49644c-a9c1-4d38-a73c-361bbb263117...

    Similar to other threads, bought 22.06.2010 HP W7 HomePremium    COA says W7 HP OA - HP

    System Properties says activated and shows
    00359-OEM-sevendigits-00010


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->


    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Other data-->

    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP
    G72 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.09</Version><SMBIOSVersion
    major="2" minor="6"/><Date>20100420000000.000000+000</Date></BIOS


    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run
    'slui.exe 0x2a 0x8002801D' to display the error text.
    Error: 0x8002801D


    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 3:30:2012 09:57
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001


    What's the next step ?

    Phil

    The problem is the highlighted error message - which is a 'library not registered' error (I wish it would say which library!)
     
    try this
    click on the Start button
    in the Search box, type
     
    regsvr32  spp.dll
     
    hit the Enter key
     
    reboot, and run another MGADiag report
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 30, 2012 6:28 PM
    Moderator

All replies

  • "P D Thompson" wrote in message news:7e49644c-a9c1-4d38-a73c-361bbb263117...

    Similar to other threads, bought 22.06.2010 HP W7 HomePremium    COA says W7 HP OA - HP

    System Properties says activated and shows
    00359-OEM-sevendigits-00010


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->


    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Other data-->

    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP
    G72 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.09</Version><SMBIOSVersion
    major="2" minor="6"/><Date>20100420000000.000000+000</Date></BIOS


    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run
    'slui.exe 0x2a 0x8002801D' to display the error text.
    Error: 0x8002801D


    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 3:30:2012 09:57
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001


    What's the next step ?

    Phil

    The problem is the highlighted error message - which is a 'library not registered' error (I wish it would say which library!)
     
    try this
    click on the Start button
    in the Search box, type
     
    regsvr32  spp.dll
     
    hit the Enter key
     
    reboot, and run another MGADiag report
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 30, 2012 6:28 PM
    Moderator
  • Thanks, will try this on Monday and get back to you.
    Saturday, March 31, 2012 11:17 PM
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS

    Tuesday, April 3, 2012 6:54 PM
  • sorry for the delay, yes that worked and now it passes validation.

    Thanks,

    Phil

    Monday, June 18, 2012 12:07 PM
  • Please post a new diagnostic so we can verify all is ok.
    Monday, June 18, 2012 12:20 PM
    Answerer