Vista Home Premium 64 - unacceptable character in product key

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  intrepid777,

   

    The only way I could help you is if I could see your Product Key, but I DO NOT want you to post it here in this public forum. 

   

     I suggest that you go to http://www.microsoft.com/licensing/resources/vol/numbers.mspx and looking up the Product Activation Call center in your area and giving them a call. When you call, an automated voice will answer first. Now, you want to talk to a person, so unless the automated voice gives you the option to talk to a live Activation Rep, Don't enter or say anything to the voice. This should force it to transfer you to a Live Activation Rep. They can check your key and they also deal with Product Keys on a daily basis, so they may have some better insight into what might be the problem. 

   

  Thank you,

  Darin Smith

  WGA Forum manager

  Tuesday, April 29, 2008 9:59 PM
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  My vista has same problem, it gives unacceptable character for "O,E,0,1". If you can solve the problem, can you help me?

  My diagnostic tool result is at below.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-WWR7C-QF2M7-2TB37
  Windows Product Key Hash: YqRmTj4qWYwTYqB/WJzBj8/adyc=
  Windows Product ID: 89578-OEM-7332157-00056
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {ACF01899-B729-4CCC-BA6D-B8AF18AAA80B}(1)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_ldr.100218-0019
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Professional Plus 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{ACF01899-B729-4CCC-BA6D-B8AF18AAA80B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2TB37</PKey><PID>89578-OEM-7332157-00056</PID><PIDType>2</PIDType><SID>S-1-5-21-3599895084-710347098-3751102533</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>444624G             </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6GET17WW(V1.08)     </Version><SMBIOSVersion major="2" minor="5"/><Date>20090401000000.000000+000</Date></BIOS><HWID>69313507018400FA</HWID><UserLCID>041F</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6G   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>AD85BE9B249586</Val><Hash>IgyfhohjJ7Ymw4P+Q5PGd9WuyiU=</Hash><Pid>89409-707-3953976-65840</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_SLP channel
  Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00146-321-500056-02-1033-6001.0000-1912009
  Installation ID: 016253781784292483708424139586284621229162376265340785
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: 2TB37
  License Status: Notification
  Notification Reason: 0xC004F059.

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  HWID Hash Current: OgAAAAIAAgABAAIAAgABAAAABAABAAEAJJRkAVbtyRXmoXp/9vJIewoQje/y9LQ+3HU+1axWbKkqhQ==

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: no, invalid SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID Consistent: N/A
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   PTLTD     APIC 
    FACP   LENOVO  TP-6G  
    HPET   LENOVO  TP-6G  
    BOOT   PTLTD   $SBFTBL$
    MCFG   LENOVO  TP-6G  
    SLIC   LENOVO  TP-6G  
    SSDT   PmRef  CpuPm
    SSDT   PmRef  CpuPm
    SSDT   PmRef  CpuPm

   

  Wednesday, June 2, 2010 2:18 PM
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  "oguzhano" wrote in message news:d3572d45-be4f-47d4-b369-40fc6855dd8f...

  My vista has same problem, it gives unacceptable character for "O,E,0,1". If you can solve the problem, can you help me?

  My diagnostic tool result is at below.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-WWR7C-QF2M7-2TB37
  Windows Product Key Hash: YqRmTj4qWYwTYqB/WJzBj8/adyc=
  Windows Product ID: 89578-OEM-7332157-00056
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  

  <quote Darin - forum Owner>
  

  Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

  A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

   

  B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations (sush as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

   

     Your Windows is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

    To fix the issue, you will need to change out the OEM SLP key with the COA SLP key.  The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

   

  Alternate steps to change the product key

   

  1)    Click the Start button

  2)    Type: slui.exe 3 and hit the Enter key

  3)    Type in the Product key from the sticker on your computer

  4)    Click the Next button.

  5)    You will be asked if want to Activate, click ok

  6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

  7)    Click the Start button

  8)    Type: slui.exe 4 and hit the Enter key

  9)    Select your location in the drop down menu and click the Next button

  10) The next screen provides the number to call to Activate by Phone

   

  NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

  </quote>

  HTH

  
  --
   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, June 2, 2010 2:40 PM

  Moderator