locked
Live Care vs. Windows Security Center? RRS feed

  • Question

  • I purchased the Windows Live OneCare and it says it has antivirus protection - but my Window Security Center keeps warning me that I have no anti-virus program installed.  So my question is how do I convince my Windows Security Center that I do have an anti-virus program - and how do I point it to the correct place to see if it is up to date and all that?
    Tuesday, August 19, 2008 9:17 PM

Answers

  • If OneCare’s status is “green”, indicating that all of its services are started, and the Security Center reports that one of these services is missing, then there is a problem in the WMI repository. You should first remove any previous security software and run any available clean-up tool. Then follow the instructions for one of the methods in this post: http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2469173&SiteID=2

     

    Because these methods delete the repository to force a rebuild, you should also be aware that the technical literature recommends that you back up the repository before deleting it. You can do this easily by setting a System Restore point. OneCare should update automatically.

     

    GreginMich

     

    Tuesday, August 19, 2008 10:08 PM
  • Vista has a command set that only works on the Vista OS. It's cited in the link provided, which is this:

    http://support.microsoft.com/kb/944175/en-us

     

    winmgmt /verifyrepository
     -if the repository is identified as being inconsistant, go to the next command, otherwise it's not broken.
    winmgmt /salvagerepository
     -this may need to be entered several times in order to be successful.
    Wednesday, August 20, 2008 1:59 AM

All replies

  • If OneCare’s status is “green”, indicating that all of its services are started, and the Security Center reports that one of these services is missing, then there is a problem in the WMI repository. You should first remove any previous security software and run any available clean-up tool. Then follow the instructions for one of the methods in this post: http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2469173&SiteID=2

     

    Because these methods delete the repository to force a rebuild, you should also be aware that the technical literature recommends that you back up the repository before deleting it. You can do this easily by setting a System Restore point. OneCare should update automatically.

     

    GreginMich

     

    Tuesday, August 19, 2008 10:08 PM
  • That post cites XP - is the advice/instruction the same for Vista?
    Wednesday, August 20, 2008 1:35 AM
  • Vista has a command set that only works on the Vista OS. It's cited in the link provided, which is this:

    http://support.microsoft.com/kb/944175/en-us

     

    winmgmt /verifyrepository
     -if the repository is identified as being inconsistant, go to the next command, otherwise it's not broken.
    winmgmt /salvagerepository
     -this may need to be entered several times in order to be successful.
    Wednesday, August 20, 2008 1:59 AM
  • Great thanks!  That did the trick.
    Wednesday, August 20, 2008 3:05 AM
  • Steve’s methods will also work in Vista. For instance, the following instructions were given by Tech Support for a Vista system in this related thread: http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2943165&SiteID=2

     

    Steps: Rename the repository folder

    ========================

    1. Click Start button, type "cmd" (without quotations) and right-click the icon and select “Run as administrator”.

    2. Please run the following command in the opened “Administrator: Command Prompt” window.

     

    net stop winmgmt

    cd /d %windir%\system32\wbem

    ren repository repository.old

    net start winmgmt

     

    Please restart the computer and then check the issue.

     

    GreginMich

     

     

    Wednesday, August 20, 2008 3:11 AM
  • I have the same situation as posted by electprogeny on Aug 19,2008 so is there a solution to this problem ?

    Thursday, October 23, 2008 12:05 AM
  •  Ray Casal wrote:

    I have the same situation as posted by electprogeny on Aug 19,2008 so is there a solution to this problem ?

    Yes, it is provided in several messages in reply to the original. I'll repeat it for you here:

    Windows Security Center fix - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2469173&SiteID=2

     

    -steve

    Thursday, October 23, 2008 3:28 PM
    Moderator